Omkar Khandawe Email & Phone Number

Pune, Maharashtra, India

• Client Integration: Manage end-to-end onboarding of multiple clients on Credit Bureau APIs.• Issue Resolution: Debug and resolve issues in UAT environments for seamless transition to production.• Client & Team Management: Maintain effective communication with clients and coordinate with internal teams.• Process Optimization: Identify areas for improvement to streamline workflows.• API Testing: Conduct and oversee REST API testing for accuracy and compliance.• Documentation & Reporting: Maintain clear, concise documentation and reports.• Task Tracking: Monitor project timelines, ensuring timely completion and delivery.

Pune, Maharashtra, India

• Led and mentored 3 cross-functional teams consisting of 7 members, fostering a collaborative and innovative work environment.• Worked as a Business Analyst while handling responsibilities as a System Analyst.• Worked with renowned domestic and international banks, facilitating implementation and functioning of -Loan origination product. -Customer intelligence platform. -Reporting tools.• Enforced data governance principles to maintain data quality, accuracy , consistency and security in the reporting tool.• Developed and maintained detailed system documentation, including process flows, data models, and technical specifications.• Acted as a primary liaison between business stakeholders and the IT team,translating business needs into technicalrequirements.• Monitored system performance and security, proactively identified and mitigated potential risks and kept up time more than 99%.• Made necessary improvements to the system by adding new features orrefining existing ones based on the user feedback.• Collaborated with cross-functional teams to gather and prioritise business requirements for new products and system enhancements.• Evaluated existing systems and processes, identifying opportunities for optimisation and efficiency gains.• Ensured adherence to regulatory requirements and security standards while maintaining 99.9 % SLA compliance.

Pune, Maharashtra, India

Pune, Maharashtra, India