Omolara Jones Email & Phone Number

Lagos State, Nigeria

• Identify and target potential clients, especially in underserved or economically challenged areas.• Build and maintain strong relationships with existing clients to ensure their continued engagement with the bank.• Develop and implement strategies to attract and retain clients by offering suitable financial products and services.• Promote microfinance products and services to the target market through various channels, such as community outreach, marketing campaigns, and partnerships.• Ensure that clients understand the terms and conditions of microfinance products and services.• Evaluate the creditworthiness of potential clients through financial analysis and background checks.• Ensure that all transactions and client interactions adhere to the microfinance bank's policies, local regulations, and industry standards.• Generate and submit regular reports on sales, client acquisition, portfolio performance, and other key performance indicators to management.• Provide feedback and insights to help the microfinance bank adapt and remain competitive.• Provide excellent customer service to clients, addressing inquiries, concerns, and resolving issues promptly.• Collaborate with other departments within the microfinance bank, such as credit, operations, and risk management, to ensure seamless service delivery.

Lagos, Lagos State, Nigeria

• Develop strategies for acquiring new clients, including individuals, small businesses, and groups.• Assist clients in understanding the bank's services, products, and application processes.• Cultivate and maintain strong, long-term relationships with clients.• Understand the unique needs and financial goals of each client and provide personalized advice and solutions.• Cross-sell various financial products, such as savings accounts, loans, and other banking services.• Assess loan applications and creditworthiness of clients.• Collaborate with underwriters to facilitate the approval and disbursement of loans.• Monitor and manage the credit risk associated with the loans and ensure timely repayments.• Track and report on sales targets, client satisfaction, and portfolio quality.• Provide excellent customer service to enhance client retention and loyalty.

Lagos State, Nigeria

• Conduct market research to identify potential customer segments, their needs, and preferences. Analyze market trends, competitive landscape, and regulatory changes that could impact the bank's marketing strategy.• Collaborate with the marketing team to develop marketing strategies and campaigns that align with the bank's overall goals and objectives.• Plan and execute marketing campaigns to promote the bank's financial products and services, such as savings accounts, loans, credit cards, and investment options.• Maintain and update the bank's CRM system to track customer interactions and feedback. Use the CRM data to tailor marketing efforts to specific customer segments.• Stay up-to-date with banking regulations and ensure all marketing materials and campaigns adhere to these regulations. Coordinate with compliance officers to maintain legal and ethical standards.• Collect and analyze customer feedback to gain insights into customer satisfaction and preferences. Use this feedback to improve marketing strategies and tailor products and services.• Prepare regular reports on the performance of marketing activities, including key performance indicators (KPIs) and marketing metrics, to present to senior management.

Lagos State, Nigeria

• Build and maintain strong relationships with clients, understanding their interior design needs and preferences.• Assist the sales team in developing and implementing sales strategies, including market research and identifying potential clients.• Coordinate the order processing and fulfillment process, ensuring orders are accurately documented, tracked, and delivered on time.• Generate and maintain sales reports, including sales pipelines, order status, and sales performance metrics.• Provide post-sales support by addressing customer inquiries, concerns, and resolving any issues to maintain customer satisfaction.• Implement and enforce credit policies and procedures to minimize credit risk and ensure compliance with company guidelines.• Maintain accurate and up-to-date credit records and reports, including payment histories and credit utilization.• Collaborate with the collections department to ensure timely collection of outstanding payments and resolve payment disputes or discrepancies.