Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Omoniyi O. is listed as Technical Product Manager || Service Operations Leader || Expert in IT Service Management (ITSM) and Customer Success Management || Driving Innovation, Cross-Functional Collaboration, and Customer-Centric Solutions at SEAMFIX, a company with 149 employees, based in Nigeria, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Omoniyi O..
Omoniyi O. previously worked as Product Service Manager at Seamfix and Service Level Manager at Seamfix.
This section adds company-level context without repeating Omoniyi O.'s masked contact details.
Review company-level records connected to Omoniyi O. before choosing the right outreach path.
Highly competent Certified Technical Product Manager with extensive Service, Project, and Product Management expertise. I possess a proven track record of aligning business goals with cutting-edge technical solutions, optimizing processes, and significantly enhancing customer success, satisfaction, and focus. My leadership style, characterized by exceptional communication skills and a collaborative, empathetic approach, has consistently fostered robust customer relationships.I am particularly proficient at translating customer needs into innovative technical solutions, ensuring the alignment of products with business objectives and the utmost satisfaction of end-users. My proficiency in Service Management and Product Operations & Product Management further underscores my ability to drive customer-centric strategies.With a proactive problem-solving approach, I have successfully elevated engineering productivity and played a pivotal role in driving innovation.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Nigeria
Lead strategic initiatives and cultivate enduring relationships with key business leaders to align technical objectives with overarching business strategies. In my role as the Product Operations Lead and Service Manager for the KYC SIM registration (BioSmart) application at Globacom, I oversee a user base of over 60 million customers. I direct and mentor a.
As a Service Level Manager at Seamfix, I improved operational efficiency by standardizing release management processes and implementing a robust system for tracking service requests. I led ongoing initiatives to enhance productivity and efficiency and supervised support engineers specializing in telecom SLA fulfillment, troubleshooting, and backend.
Lagos, Nigeria
As BluDive's Project and Service Delivery Manager from 2016 to 2022, I led the development of enterprise-level solutions, overseeing the entire project life cycle, including roadmap creation, resource allocation, and timeline determination. My responsibilities extended to crafting business proposals, scoping projects, and conducting ROI analysis. Achieving.
As an Application Administrator at CWG Plc, I played a crucial role in managing internal customer service and end-user support for a cloud-based communications and infrastructure-managed services provider. My responsibilities encompassed a wide range of tasks, from installing and configuring software to troubleshooting and ensuring the smooth operation of.
As a Service Desk professional at CWG Plc, I served as the primary contact for critical Priority 1 issues, conducting thorough investigations, root cause analyses, and resolutions for systems, application, network, and hardware issues. My role included documenting incidents and remediation activities while providing training to resources on helpdesk.
Other employees you can reach at seamfix.com. View company contacts for 149 employees →
Chidiebube Mbakogu
Colleague at SeamfixLagos, Lagos State, Nigeria, Nigeria
View →
PA
Peter Agboola
Colleague at SeamfixLagos, Lagos State, Nigeria, Nigeria
View →
MS
Murtala Shekoni
Colleague at SeamfixNigeria, Nigeria
View →
NE
Nonso Ezeani
Colleague at SeamfixEnugu State, Nigeria, Nigeria
View →
UA
Usman Abubakar
Colleague at SeamfixKano Municipal, Kano State, Nigeria, Nigeria
View →
OJ
Olutunde Joshua
Colleague at SeamfixNigeria, Nigeria
View →
DE
David Emeka
Colleague at SeamfixLagos, Lagos State, Nigeria, Nigeria
View →
AJ
Abdulrahman Jimoh
Colleague at SeamfixNigeria, Nigeria
View →
GM
Gift Mbonu
Colleague at SeamfixLagos State, Nigeria, Nigeria
View →
RO
Ruth O. Oga
Colleague at SeamfixEaling, England, United Kingdom, United Kingdom
View →
Quick answers generated from the profile data available on this page.
Omoniyi O. works for SEAMFIX.
Omoniyi O. is listed as Technical Product Manager || Service Operations Leader || Expert in IT Service Management (ITSM) and Customer Success Management || Driving Innovation, Cross-Functional Collaboration, and Customer-Centric Solutions at SEAMFIX.
Omoniyi O. is based in Nigeria, Nigeria, Nigeria while working with SEAMFIX.
Omoniyi O. has worked for Seamfix, Bludive Technologies Ltd, and Cwg Plc.
Omoniyi O.'s colleagues at SEAMFIX include Chidiebube Mbakogu, Peter Agboola, Murtala Shekoni, Nonso Ezeani, and Usman Abubakar.
You can use AeroLeads to view verified contact signals for Omoniyi O. at SEAMFIX, including work email, phone, and LinkedIn data when available.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Omoniyi O. you were looking for.
View similar profiles
