Customer Service Representative
CurrentI currently assist in responding to inbound client contacts regarding potential fraudulent activity on their accounts. We complete claims on behalf of the client, as necessary.
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Olivia Reed is listed as Customer Service Representative at Advanced Call Center Technologies, LLC at Advanced Call Center Technologies, LLC, a with 1140 employees, based in Johnson City, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Olivia Reed.
Olivia Reed previously worked as Customer Service Representative at Advanced Call Center Technologies, Llc and Digital Team Lead at Walmart.
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I have 4 years of experience in various customer service roles. I am currently self-studying to earn my CRCST certification.
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I currently assist in responding to inbound client contacts regarding potential fraudulent activity on their accounts. We complete claims on behalf of the client, as necessary.
North Fort Myers, Florida, United States
In this role, I led a team of 50+ associates in team processes. I reviewed reports concerning department metrics, and utilized this information to guide team progress. I monitored completion of 360+ customer orders daily, with a goal of 95%+ in-stock metric in ordered items. I regularly communicated with store leadership on store opportunities related to Online Pickup and Delivery processes.
North Fort Myers, Florida, United States
I assisted in fulfilling 360+ customer orders daily. I regularly communicated out-of-stock items, substitutions, customer and driver check-ins as needed.
Naples, Florida, United States
I provided personal, in-home care to an elderly dementia patient through food preparation, companionship, distribution of daily medications, pet care and management of client’s personal schedule.
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Destinee Tate
Colleague at Advanced Call Center Technologies, LlcDallas-Fort Worth Metroplex, United States
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Carol Gonzalez
Colleague at Advanced Call Center Technologies, LlcGuatemala
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Nisha Brown
Colleague at Advanced Call Center Technologies, LlcGreater Sacramento, United States
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Md Rijwan Khan
Colleague at Advanced Call Center Technologies, LlcMumbai, Maharashtra, India
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Jennifer Harless
Colleague at Advanced Call Center Technologies, LlcBristol, Tennessee, United States
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Nordia Forrester
Colleague at Advanced Call Center Technologies, LlcMontego Bay, Saint James, Jamaica
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Baer Bradford
Colleague at Advanced Call Center Technologies, LlcBloomfield, New Mexico, United States
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Victoria Escobar
Colleague at Advanced Call Center Technologies, LlcHouston, Texas, United States
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Natassia Scott
Colleague at Advanced Call Center Technologies, LlcWestmoreland, Jamaica
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Pricilla Ibarra
Colleague at Advanced Call Center Technologies, LlcOklahoma City, Oklahoma, United States
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Olivia Reed works for Advanced Call Center Technologies, LLC.
Olivia Reed is listed as Customer Service Representative at Advanced Call Center Technologies, LLC at Advanced Call Center Technologies, LLC.
Olivia Reed is based in Johnson City, Tennessee, United States while working with Advanced Call Center Technologies, LLC.
Olivia Reed has worked for Advanced Call Center Technologies, Llc, Walmart, and Home Care Assistance.
Olivia Reed's colleagues at Advanced Call Center Technologies, LLC include Destinee Tate, Carol Gonzalez, Nisha Brown, Md Rijwan Khan, and Jennifer Harless.
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