Customer Service Representative
CurrentI currently assist in responding to inbound client contacts regarding potential fraudulent activity on their accounts. We complete claims on behalf of the client, as necessary.
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Olivia Reed is listed as Customer Service Representative at Advanced Call Center Technologies, LLC at Advanced Call Center Technologies, LLC, a company with 1140 employees, based in Johnson City, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Olivia Reed.
Olivia Reed previously worked as Customer Service Representative at Advanced Call Center Technologies, Llc and Digital Team Lead at Walmart.
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I have 4 years of experience in various customer service roles. I am currently self-studying to earn my CRCST certification.
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I currently assist in responding to inbound client contacts regarding potential fraudulent activity on their accounts. We complete claims on behalf of the client, as necessary.
North Fort Myers, Florida, United States
In this role, I led a team of 50+ associates in team processes. I reviewed reports concerning department metrics, and utilized this information to guide team progress. I monitored completion of 360+ customer orders daily, with a goal of 95%+ in-stock metric in ordered items. I regularly communicated with store leadership on store opportunities related to.
North Fort Myers, Florida, United States
I assisted in fulfilling 360+ customer orders daily. I regularly communicated out-of-stock items, substitutions, customer and driver check-ins as needed.
Naples, Florida, United States
I provided personal, in-home care to an elderly dementia patient through food preparation, companionship, distribution of daily medications, pet care and management of client’s personal schedule.
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Rynesha Huey
Colleague at Advanced Call Center Technologies, LlcUnited States, United States
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KC
Kevin Cobble
Colleague at Advanced Call Center Technologies, LlcJohnson City, Tennessee, United States, United States
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RP
Ryan Phillips
Colleague at Advanced Call Center Technologies, LlcAtlanta, Georgia, United States, United States
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CH
Carolina Herrera
Colleague at Advanced Call Center Technologies, LlcGuatemala City, Guatemala, Guatemala, Guatemala
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AG
Adam Gregg
Colleague at Advanced Call Center Technologies, LlcJohnson City, Tennessee, United States, United States
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JR
Johana Rodriguez Lopez
Colleague at Advanced Call Center Technologies, LlcSan Luis, Arizona, United States, United States
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IL
Irene Limon
Colleague at Advanced Call Center Technologies, LlcYuma, Arizona, United States, United States
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TS
Tyreece Smith
Colleague at Advanced Call Center Technologies, LlcSavanna-La-Mar, Westmoreland, Jamaica, Jamaica
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BF
Beatriz Felix
Colleague at Advanced Call Center Technologies, LlcDouglas, Arizona, United States, United States
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BB
Baer Bradford
Colleague at Advanced Call Center Technologies, LlcBloomfield, New Mexico, United States, United States
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Olivia Reed works for Advanced Call Center Technologies, LLC.
Olivia Reed is listed as Customer Service Representative at Advanced Call Center Technologies, LLC at Advanced Call Center Technologies, LLC.
Olivia Reed is based in Johnson City, Tennessee, United States while working with Advanced Call Center Technologies, LLC.
Olivia Reed has worked for Advanced Call Center Technologies, Llc, Walmart, and Home Care Assistance.
Olivia Reed's colleagues at Advanced Call Center Technologies, LLC include Rynesha Huey, Kevin Cobble, Ryan Phillips, Carolina Herrera, and Adam Gregg.
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