Olivia Reed
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Olivia Reed Email & Phone Number

Customer Service Representative at Advanced Call Center Technologies, LLC at Advanced Call Center Technologies, LLC
Location: Johnson City, Tennessee, United States 4 work roles
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Role
Customer Service Representative at Advanced Call Center Technologies, LLC
Location
Johnson City, Tennessee, United States
Company size

Who is Olivia Reed? Overview

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Quick answer

Olivia Reed is listed as Customer Service Representative at Advanced Call Center Technologies, LLC at Advanced Call Center Technologies, LLC, a company with 1140 employees, based in Johnson City, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Olivia Reed.

Olivia Reed previously worked as Customer Service Representative at Advanced Call Center Technologies, Llc and Digital Team Lead at Walmart.

Company email context

Email format at Advanced Call Center Technologies, LLC

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Advanced Call Center Technologies, LLC

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Profile bio

About Olivia Reed

I have 4 years of experience in various customer service roles. I am currently self-studying to earn my CRCST certification.

Current workplace

Olivia Reed's current company

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Advanced Call Center Technologies, LLC
Advanced Call Center Technologies, Llc
Customer Service Representative at Advanced Call Center Technologies, LLC
berwyn, pennsylvania, united states
Website
Employees
1140
AeroLeads page
4 roles

Olivia Reed work experience

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Customer Service Representative

Current

I currently assist in responding to inbound client contacts regarding potential fraudulent activity on their accounts. We complete claims on behalf of the client, as necessary.

May 2023 - Present

Digital Team Lead

North Fort Myers, Florida, United States

In this role, I led a team of 50+ associates in team processes. I reviewed reports concerning department metrics, and utilized this information to guide team progress. I monitored completion of 360+ customer orders daily, with a goal of 95%+ in-stock metric in ordered items. I regularly communicated with store leadership on store opportunities related to.

Apr 2022 - Apr 2023

E-Commerce Personal Shopper

North Fort Myers, Florida, United States

I assisted in fulfilling 360+ customer orders daily. I regularly communicated out-of-stock items, substitutions, customer and driver check-ins as needed.

Jul 2020 - Apr 2022

Home Health Aide

Naples, Florida, United States

I provided personal, in-home care to an elderly dementia patient through food preparation, companionship, distribution of daily medications, pet care and management of client’s personal schedule.

Jun 2019 - May 2020
Team & coworkers

Colleagues at Advanced Call Center Technologies, LLC

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FAQ

Frequently asked questions about Olivia Reed

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What company does Olivia Reed work for?

Olivia Reed works for Advanced Call Center Technologies, LLC.

What is Olivia Reed's role at Advanced Call Center Technologies, LLC?

Olivia Reed is listed as Customer Service Representative at Advanced Call Center Technologies, LLC at Advanced Call Center Technologies, LLC.

Where is Olivia Reed based?

Olivia Reed is based in Johnson City, Tennessee, United States while working with Advanced Call Center Technologies, LLC.

What companies has Olivia Reed worked for?

Olivia Reed has worked for Advanced Call Center Technologies, Llc, Walmart, and Home Care Assistance.

Who are Olivia Reed's colleagues at Advanced Call Center Technologies, LLC?

Olivia Reed's colleagues at Advanced Call Center Technologies, LLC include Rynesha Huey, Kevin Cobble, Ryan Phillips, Carolina Herrera, and Adam Gregg.

How can I contact Olivia Reed?

You can use AeroLeads to view verified contact signals for Olivia Reed at Advanced Call Center Technologies, LLC, including work email, phone, and LinkedIn data when available.

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