Oneil Daley Email & Phone Number

I have an active secret clearance. I am pursuing a BS in Cybersecurity and Information Assurance from Western Governors University, expected to graduate in December 2025. I have a strong background in Information Technology, with previous experience as a Wind Turbine Technician and a Sergeant in the Army and National Guard. I have multiple certifications in the technology industry , demonstrating my versatility and adaptability. I am proficient in troubleshooting and analytical skills, with knowledge of Firewalls, risk management frameworks, and Incident Response. I am known for my strong leadership and effective communication, making me a valuable asset in ensuring robust security measures and proactive responses in complex IT environments. As a Help Desk Coordinator at Cherokee Federal, I provide technical support and security solutions to 500+ users on the base, ensuring smooth and safe IT operations. I have successfully installed and upgraded software on 150+ PCs, documented and resolved 99% of user trouble calls, and assisted 80% of users without network access in completing required Cyber Awareness training. With my expertise in reporting, hardware management, and control analysis, I am committed to fortifying and protecting digital ecosystems.