Susan O'Neill Email & Phone Number

Foster City, Ca

Foster City, Ca

I was the Business work stream lead and subject matter expert for Planning and Procurement on a series of Order to Cash related projects to merge operations. Working closely with IT, this resulted in integrating both SAP and Oracle EOne ERP systems and business processes and providing the subsequent training, change management and post production support.Supporting DRP planning, contributed to the launch of ASCP tool and initiating new reporting to monitor intercompany replenishment.My SAP experience in all business areas (Consumables, Instruments, Spares, and Service) was rare and valued.

Foster City, California

Managed the Service Call Center and Global Spares Planning Team.Integrated OEM device procurement into Team.AB Sciex business was divested.Arcturus business was integrated.Actively engaged in Dual Brand Integration Project combining ABI and Invitrogen operations.

Foster City, California

Held three management positions of increasing responsibility within the Chemical manufacturing planning team (Consumables) supporting multiple work centers that produced a variety of reagent finished good kits for external sale to Customer Labs.Managed a team of skilled Global Planners with complete sku responsibility (forecasting, production, distribution and all life cycle management duties).In 2007 I was honored with the Service Excellence Platinum Award in recognition of Operations leadership, knowledge and "customer first" attitude. The award was granted to 50 individuals around the globe and included a group trip to Mexico.

Foster City, California

I began my work with ABI supporting the Instrument side of the business and the Field Service organization. Using SAP tools, I managed the global spares forecast, ROP planning, and related projects to meet corporate inventory and order fill rate targets. I became very skilled in the use of SAP.In addition, I contributed to the expansion of the new global planning function creating training documents, training other sites, and the realignment of scope of work to support manufacturing transfers to Houston and Singapore.

Belmont, Ca

At Oral-B I held three positions of increasing responsibility. I was instrumental in order fulfillment improvements from 91% to 97% during a tremendous growth in sales. As a key member of a cross functional team we successfully managed new product launches and continuous packaging changes to retail customers.I played a key role in the planning system implementation of Manugistics while migrating to SAP. I provided specifications, developed new business processes, training documents and delivered training. My core role managing inventory, generating production orders and directing deployment continued in parallel maintaining high service levels.