An experienced Field Service Engineer specializing in troubleshooting, routine maintenance, and solving complex customer problems. With a proven track record of 7 years in the industry, I am dedicated to delivering top-notch technical solutions and ensuring optimal equipment performance.My expertise lies in diagnosing intricate issues, conducting thorough maintenance procedures, and providing prompt resolutions to enhance customer satisfaction and minimize downtime. I excel in fast-paced environments and am adept at fostering strong client relationships through effective communication and problem-solving skills.
Integrated Medical System Sdn Bhd
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Field Service Engineer IiIntegrated Medical System Sdn Bhd Oct 2023 - PresentPenang, MalaysiaInstallation involvement2024 - Mammography - Gleneagles Hospital Penang
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Field Service Engineer IIntegrated Medical System Sdn. Bhd. Sep 2022 - Sep 2023Penang, Malaysia• Carry out routine maintenance services such as: installation, breakdown, repairs, upgrading or downgrading follows schedule and correct procedure.• Handle and maintain of equipment, tools and materials.• Assist with the organization of services and projects such as site visit, site preparation and arrangement with contractor.• Prepare and supply of spare parts• Input, store and provide data and information safety and correctly• Response and record customer complaint and enquiries• Services contract and payment monitoring• Manage and report regional office’s work and progress to HQInstallation involvement2023 - Mammography - Hospital Pulau Pinang, Loh Guan Lye Specialists Centre, Hospital Sultan Abdul Halim, Hospital Sultanah Maliha - X-ray - KPJ Penang- Bone Densitometry - Kedah Medical Centre2022 - Bone Densitometry - KPJ Kluang, UTAR Hospital- Mammography - UTAR Hospital, HRPZ II
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Field Service EngineerMedik-Link (Sabah) Sdn Bhd Aug 2015 - Apr 2020Kota Kinabalu, Sabah, Malaysia- Test & Commissioning- User Training - After-sales technical support, On-site or Over-The-Line - Service & Maintenance - Sales of consumables, spare part and service contract of Patient monitors, Central stations, Telemetry systems, Fetal monitors, ECG cardiograph machines, Defibrillators, ECG management system, Anesthesia machines, Ventilator machines and various of healthcare products. Mainly covered Philips Healthcare and Respironics product. Support to both Government and Private hospitals, clinics of Sabah region.
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Software Test EngineerMotorola Solutions Apr 2011 - Oct 2014Penang, MalaysiaExecute manual software testing for portable and mobile two ways radios.Understanding the Requirements & Functional Specifications of the Application.Walkthrough the document and clear understanding of the functionality required to test.Enhance the test scripts after every release
Yong Tat Ong Education Details
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Electrical-Telecommunication Engineering -
Physical Sciences -
Smjk Jit SinSpm
Frequently Asked Questions about Yong Tat Ong
What company does Yong Tat Ong work for?
Yong Tat Ong works for Integrated Medical System Sdn Bhd
What is Yong Tat Ong's role at the current company?
Yong Tat Ong's current role is Field Service Engineer II (Medical Device) at Integrated Medical System Sdn. Bhd..
What schools did Yong Tat Ong attend?
Yong Tat Ong attended Universiti Teknologi Malaysia, Kolej Matrikulasi Pahang, Smjk Jit Sin.
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