• Manage and enhance the customer portfolio in the European region, fostering strong commercial relationships and driving revenue growth. Actively participate in trade fairs and conduct customer visits to establish and nurture new business opportunities.• Conduct comprehensive market research and feasibility studies to identify potential customers and market opportunities within foreign markets.• Prepare price quotations and export documentation, and manage the end-to-end order process, including tracking shipments and overseeing payments to ensure smooth transactions.• Compile detailed sales reports for management, highlighting achieved and projected sales figures to support strategic decision-making.• From 2023 to 2024, the sales volume of existing customers increased by 10%. A new key account customer was acquired in the region, and a distributorship agreement was signed. Total B2B sales volume in the Europe region was increased by %31,6.TEKPAN is one of the leading industrial enclosure manufacturer companies in Turkey, which was established in 1976. Tekpan has wide experience in panel building and switchgear business with the adaptation of high-tech enclosure systems. Tekpan became an export leader inside the country in the field of enclosure production business with the support of an international certification background and modular panel constructions with flat pack shipping solutions. Currently, Tekpan exports its products to 85 countries through 32 global partners.

• Identify potential customers for cargo distribution services and propose tailored delivery models.• Manage the end-to-end sales process, from customer acquisition to payment collection.• Prepare sales reports to the sales manager.The position involved 70% fieldwork/traveling and 30% office-based work.Sendeo was established in 2021 as a joint venture between Koç Holding and Aygaz. The company aims to provide end-to-end cargo services to its customers within Turkey using a technological approach.

I have been promoted to the Ege Region Sales Manager position by achieving 107% of the gradually increasing quarterly sales target in the Bayraklı and Konak areas.

• Oversee all operational processes within the restaurant, ensuring efficiency and maintaining high levels of customer satisfaction.• Manage a team of 9 staff members, conducting performance evaluations, providing guidance, and fostering a productive work environment.• Analyze market trends to set strategic marketing objectives and enhance sales performance.• Handle customer feedback and complaints, implementing solutions that drove continuous business improvements.• Manage procurement, inventory control, and sales performance analysis to optimize profit margins.• Achieved regular sales growth, averaging 20% annually from 2014 to 2022.Kahve Diyarı established in 2005 as Turkey's first coffee roastery and cafe/restaurant chain brand, reached over 120 branches and 4,000 employees all over Turkey. It has a franchise-earning model. Chain branding and the continued growth of the coffee market as an industry are some of the biggest indicators of success for this business model. Kahve Diyarı keeps the market and marketing research up-to-date and offers employee marketing proposals for franchisees to maximize their turnover.

Worked as a Sales Account Executive at Turkcell Global Bilgi, where my role focused on augmenting revenue and diminishing customer churn within a designated customer base. - Functioning as the primary point of contact for all customer inquiries, requests, and complaints, consistently adopting a proactive approach to deliver real-time resolutions for issues raised by the assigned target customer base. - Actively promoting new products and services to customers, employing various channels as dictated by customer and organizational needs.Turkcell is a converged telecommunication and technology services provider, founded and headquartered in Turkey. It serves its customers with voice, data, TV, and value-added consumer and enterprise services on mobile and fixed networks.

Work & Travel University Student ProgrammeWorked as a cashier at Kattie's Kattle Restaurant (June, 2009)Worked in water operations as a lifeguard at Hurricane Harbour (July, August 2009)