Oonagh Conneely

Oonagh Conneely Email and Phone Number

Business Change | Business Operations | Customer Advocate | Outsourcing @ Pinnacle Project Partners
dublin, dublin, ireland
Oonagh Conneely's Location
Greater Dublin, Ireland
Oonagh Conneely's Contact Details

Oonagh Conneely work email

Oonagh Conneely personal email

n/a
About Oonagh Conneely

I am a highly experienced senior manager with a proven track record of implementing business transformation programs, digital enablement initiatives and target operating models. I have designed and led the support environment, locally and internationally, to institute the change and derive the benefits for the business. I relish bringing people together to problem-solve and identify solutions and opportunities within a business. By nature I am energetic and achievement oriented with demonstrable resilience and capability to quickly adapt to new challenges and environments, earn trust and build strong, collaborative relationships. I am organized and conscientious, I take the initiative and self-manage. Basically I like to 'get stuff done' for the benefit of my company and its customers. Key Skills include:- Change Management- Operating Model Design- Customer Experience- Performance Efficiency- Multi-location/culture Operations management- Risk & Compliance

Oonagh Conneely's Current Company Details
Pinnacle Project Partners

Pinnacle Project Partners

View
Business Change | Business Operations | Customer Advocate | Outsourcing
dublin, dublin, ireland
Website:
pinnacle.ie
Employees:
21
Oonagh Conneely Work Experience Details
  • Pinnacle Project Partners
    Business Change Project Manager
    Pinnacle Project Partners Mar 2021 - Present
    Supporting Financial Services clients on a number of priority Business and IT initiatives.
  • Self Employed At Oghery Consulting Ltd.
    Independent Business Owner
    Self Employed At Oghery Consulting Ltd. Oct 2020 - Present
  • Bank Of Ireland
    Boi Uk Operations And Customer Champion
    Bank Of Ireland Dec 2018 - Sep 2020
    London
    Accountable for the strategic assessment of the BoIUK products and services and design of the optimal business model for current and future needs of its customers.
  • Bank Of Ireland
    Lead Solution Designer - Operational And Commercial Models
    Bank Of Ireland Jan 2018 - Nov 2018
    London
    Key Operations lead on a Bank of Ireland UK strategic program to partner with a Banking as a Service (BaaS) fintech provider to create a digital mobile bank.
  • Bank Of Ireland
    Senior Operations Manager, Boi Uk Customer Operations
    Bank Of Ireland Jan 2016 - Dec 2017
    Dublin & London
    Leadership of 400 staff across Ireland, UK and India in the delivery of operations activities to Bank of Ireland UK and their strategic partners in compliance with FCA regulatory obligations
  • Bank Of Ireland
    Lead Solution Designer - Operating Model And Implementation
    Bank Of Ireland Oct 2014 - Dec 2015
    London
    Design of the Operating Model between Bank of Ireland UK and its new business partner incorporating: product testing, establishment of cross-functional support team, performance metrics design, operational risk assessment and set up of the partnership’s governance fora.
  • Bank Of Ireland
    General Manager - Group Payments Fulfilment
    Bank Of Ireland Jul 2011 - Sep 2014
    Ireland & Uk
    Accountable for Payments and Corporate & Treasury Products support for the Bank of Ireland Group, managing monthly values of €200bn and a team of 300 internal and offshore staff.
  • Bank Of Ireland
    Senior Business Partner - It Services
    Bank Of Ireland Jan 2007 - Jun 2011
    Ireland & Uk
    Responsibility for the delivery of IT Service to 16,000 staff and 1.5M customers of Bank of Ireland Group.
  • Bank Of Ireland
    It Outsourcing: Contract Negotiations & Account Management
    Bank Of Ireland Jan 2003 - Dec 2006
    Ireland & Uk
    Negotiation and management of the then largest outsourcing contract in Ireland between Bank of Ireland Group, Hewlett Packard and British Telecom. Incorporated the transfer of 400 employees to suppliers whilst maintaining service stability, and establishment of a robust IT governance framework.

Oonagh Conneely Skills

Stakeholder Management Retail Banking Risk Management Banking Business Transformation Project Delivery Outsourcing Business Analysis Change Management Vendor Management Governance Management It Service Management It Strategy Itil Service Delivery It Outsourcing Business Process Improvement Service Management Financial Services It Management Pmo Relationship Management

Frequently Asked Questions about Oonagh Conneely

What company does Oonagh Conneely work for?

Oonagh Conneely works for Pinnacle Project Partners

What is Oonagh Conneely's role at the current company?

Oonagh Conneely's current role is Business Change | Business Operations | Customer Advocate | Outsourcing.

What is Oonagh Conneely's email address?

Oonagh Conneely's email address is oo****@****igm.com

What schools did Oonagh Conneely attend?

Oonagh Conneely attended University College Cork, Irish Management Institute, Irish Management Institute, Irish Management Institute, University College Dublin, Galway-Mayo Institute Of Technology.

What are some of Oonagh Conneely's interests?

Oonagh Conneely has interest in Reading, Nutrition, Cycling, Walking.

What skills is Oonagh Conneely known for?

Oonagh Conneely has skills like Stakeholder Management, Retail Banking, Risk Management, Banking, Business Transformation, Project Delivery, Outsourcing, Business Analysis, Change Management, Vendor Management, Governance, Management.

Who are Oonagh Conneely's colleagues?

Oonagh Conneely's colleagues are Paula O'hehir, Dermot Grimley, Paula Kearns, George Boyle, Emer Mcdonagh, Rita Hodgins, Kelvin Pedro.

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