Opeyemi Ogunjimi Email & Phone Number

Nigeria

Nigeria

Played a crucial role in the successful launch of the start-up, implementing training programs, compensation structures, benefits packages, and employee orientation. I was responsible for selling loan products to SMEs, acting as a liaison between customers and financial institutions, and reviewing loan applications. Also, used CRM effectively to improve business relationships and track loans. In addition, I provided leadership and strategic direction to customer service functions, leading a telesales team to close high percentages of sales daily and meeting sales quota. Furthermore, managed high volumes of calls, ensuring a superior customer experience, and developed strategies to persuade defaulters to pay back loans.

Lagos, Nigeria

I managed logistics, distribution, purchasing, and inventory, preparing purchasing orders, coaching team members, ordering inventory, conducting quality checks, negotiating overtime, and ensuring customer service. I was responsible for tracking customer information, obtaining estimates, researching product accuracy, and developing best practices for order fulfillment. Also accountable for customer service KPIs, managing logistics budgets, and evaluating alternative supply chain networks to optimize cost and service objectives.

Lagos, Nigeria

I made outbound calls to clients, reached out to defaulters, and retrieved overdue bills. I provided financial advice, confirmed payments, and reconciled accounts. Also developed strategies to encourage timely payment from defaulters.

Lagos, Nigeria

I handled office administration, public relations, and arranged radio interviews, logistics, and broadcasts. I represented the Producer/Executive Producer, liaised with suppliers, managed store equipment, and supervised staff, including cleaners, movers, and ushers on production days.

Ibadan, Oyo, Nigeria

Initiation and implementating best and effective practices in administrative functions.Organizational and departmental planning.Policy development and documentation. Maintained and monitored employee benefits and payroll.

Ibadan, Oyo, Nigeria

Make knowledge accessible to students in accordance to their capabilities and classes of learning

Msc, International Relations And Affairs

Bsc, Political Science