Daniel Li Email & Phone Number

Singapore

Contract role at a regional Financial Services firm

Singapore

• Established operational processes and documentation for the company’s core services, including employment contracts, partnership contracts, Google Workspace, sales pipeline tracker, website layout and content.
• Contributed to the startup’s launch and business development efforts.
• Oversaw a small team to support clients with GTM and lead generation efforts to grow user base.
• Brand building efforts, including outreach, introductory meetings, podcasts.

Singapore

• Improved global team engagement by developing an internal knowledge base, implementing a virtual office online and developing an onboarding process for local and remote staff in Vietnam and the US.
• The knowledge base covered HR, finance, operations, business continuity planning, recruitment, travel and benefits to help support business strategy and planning.
• Ensured legal, audit and compliance requirements were met.
• Procured laptops + associated asset management.
• Identified and addressed operational problems and opportunities.
• Ensured workplace health and safety, including fire warden, liaison with building management on maintenance and facilities matters.

Singapore

• Enhanced financial accuracy and compliance by implementing best practices in bookkeeping and assisting with the implementation of Xero.
• Other financial contributions included facilitating AGM documentation and Annual Returns by liaising with the corporate secretary and preparing records for financial statement filings, invoicing clients, auditing.
• Optimised project management by implementing Basecamp for processes, communications, tasks and created a database to track ongoing client projects, invoicing and documents.
• Successfully managed an office move by sourcing, coordinating, and overseeing the entire process. Designed the office layout using AutoCAD, set up utilities and suppliers, ensured electrical socket safety, updated.
• HRMS implementation, IRAS submissions, Payroll & CPF/EPF for the Singapore / Malaysian offices.
• Public relations contributions included client servicing, contract preparation, vendor management, co-ordinated video production and ensured timelines were met, corporate gifting, CSR initiative logistics.

Singapore

• Oversaw the installation and replacement of the access control system (Honeywell). Resolved problems with the contractor when services provided were unsatisfactory.
• Liaised with overseas offices to ensure compliance with global brand standards.
• Liaised with colleagues in the UK and Poland to organise BCP practice with the local management team.
• Coordinated & appointed sufficient fire marshals for 176 persons, ensured extinguishers were up-to date.

London, United Kingdom

• Redesigned the new joiner induction from several days to a 1 hour session by improving the asset management process and reworking the onboarding to cover fire safety, display screen equipment / ergonomics, health &.
• Oversaw the move of 90 pax into a larger shared premise for 350 pax. Key contributions with the fit-out: network cabling, IT, AV, operational aspects, checking electrical sockets safety/functionality and following-up.
• Improved the first-line IT experience by improving the relationship with the outsourced IT department, setting up in-house asset management and supporting with new device set up / management. Conversely, devices were.
• Fire Marshal, fire drill practice/evacuation, ensured fire extinguishers were up-to date.
• Other accomplishments included vendor management, flights / train travel / hotel arrangements, facilitated coaching sessions, workstation DSE assessments, keeping supplies and first aid kits stocked.

London, United Kingdom

• Promoted from Facilities Officer to a Receptionist/Office Manager role to an office of 76 persons after 7 months, where I was also awarded “Employee of the Month”.
• Reduced grocery costs at Newman Street by 25% and Bedford Street by 20% by switching suppliers and purchasing in bulk.
• Co-ordinated the move of the Bedford Street office to Kings Cross, and training new receptionists there.
• Undertook minor repairs and maintenance work at the Newman Street office including cabling, installed locks, appliance installation, installation of carpet tiles on raised floorboards
• Introduced Accident Report Book for Workplace Health and Safety (RIDDOR).
• Secretarial support for 3 members of management – diaries, expenses, booking travel & timesheets.

Carcassonne, France

• Ensured confidentiality and attention to detail when looking after VIP guests, including appropriate check-in / out procedures, chauffeuring and valet.
• Promoted to full-time for 2 months for the busy summer season. Other contributions included working with the restaurant and housekeeping, managing reservations and front desk duties.

Postgraduate Higher Diploma In Hospitality Management

Activities and Societies: Awarded a prize for my “Glion Spirit” for my hard work and determination.Postgraduate Higher Diploma in.

Bachelor Of Arts (Ba), Property Development And Planning