Jennifer Bustamante, Ph.D. Email and Phone Number
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With extensive experience in the field of organizational behavior, Dr. Jennifer Bustamante specializes in Diversity, Equity, and Inclusion (DEI); Change Management; Talent Management Optimization, and both Data Analytics and Data Visualization. She is currently a Principal Consultant of DEI Consulting & People Science at ReadySet Consulting. Prior to joining ReadySet, she was a Talent & Organization Manager at Accenture and has extensive expertise developing and executing organizational enhancements in numerous industries. Dr. Bustamante holds both an M.A. and a Ph.D. in Social-Organizational Psychology from Columbia University, where she received an academic distinction for her dissertation research exploring the roles of diversity and culture on organizational performance. She also received a dual bachelor’s degree in Psychology and Spanish Literature from Dartmouth College.
Readyset
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Principal Consultant - Dei Consulting And People ScienceReadysetSaint Petersburg, Fl, Us -
Principal Consultant, People ScienceReadyset Mar 2021 - PresentOakland, Ca, Us -
Strategy & Consulting Manager, Talent & OrganizationAccenture Nov 2018 - Sep 2020Dublin 2, IeBILL & MELINDA GATES FOUNDATION, Seattle, WA (March 2020—September 2020)Learning Experience Manager, Gender Equality & Integration Initiative • Led the development of robust, omni-channel learner communications strategy to drive training consumption, engagement, and application for the foundation’s Gender Equality & Integration training.• Led the go-live delivery of web-based training modules to develop user-friendly infrastructure for staff to participate in training; developed content for gender equality-based training modules. • Developed and implemented measurement and evaluation plan for learning activities; conducted learning data analysis and created data visualizations for key presentations. CHEVRON CORPORATION, Houston, TX (September 2019—February 2020)Agile Change Lead, Scaled Agile Framework (SAFe) Implementation • Co-created, along with the Chief Information Officer, the change vision for the IT department’s Agile Transformation and defined the change execution strategy and roadmap.• Developed and implemented the Communication & Engagement Strategy, including: driving stakeholder awareness and commitment and launching a multi-national Change Champion Network.• Designed and delivered training plans and workshops to upskill employees and drive culture change.PHILLIPS 66, Houston, TX (November 2018—August 2019)Change Analytics Lead, Organizational Transformation Program• Developed and implemented a detailed organizational analytics plan which included the change management necessary to guide the client along the analytics maturity curve. • Created measurement tools (e.g., dashboards & visualizations) to monitor change effectiveness metrics. • Partnered with project teams to develop custom surveys and facilitate working sessions to measure change effectiveness. Responsibilities included: survey development, facilitation of design thinking sessions, data analysis & visualization, and sharing of data driven insights and recommendations. -
Lead Consultant; Diversity & InclusionAon Jan 2017 - Nov 2018London, Gb• Designed D&I strategies aligned to clients’ overarching Talent Management and business objectives. Developed multi-year D&I roadmaps and implementation plans, articulating key activities and targeted results over specified time horizons.• Developed change management and implementation plans to support D&I strategic priorities. Created and launched custom scorecards, measuring the impact and effectiveness of D&I solutions and interventions.• Served as coach to client leads—shaped their roles as D&I champions, ensured they had the information, tools, support, and resources to ground their team culture and business operations in equity and inclusion. -
Senior Consultant, Leadership & Organizational EffectivenessAlixpartners Sep 2014 - Dec 2016New York, Ny, Us• Partnered with global private equity firms and portfolio management teams to develop and implement high-impact leadership and human capital strategies focused on: executive assessment and selection, leadership development and coaching, high-potential assessment and development, and CEO succession planning.• Delivered assessment-based C-Suite team development programs to enhance leadership competencies of top executives and their ability to collaboratively set business objectives and execute key strategies. • Developed internal diagnostic tool to assess and enhance organizational effectiveness by assessing key drivers of performance, pinpointing areas for improvement, facilitating the creation of an integrated program plan, and identifying critical success factors for implementation. -
Senior Researcher, Diversity & InclusionThe Conference Board Aug 2013 - Jun 2014New York, Ny, UsSignificantly increased the global breadth and business relevance of Diversity & Inclusion (D&I) research by leading and managing TCB’s program of D&I research, including the design, execution, and writing of both quantitative and qualitative studies as well as in-depth case studies.Effectively positioned TCB as a thought leader by delivering in-person and virtual presentations of insights and innovative solutions at conference sessions, corporate briefings, and webcasts. -
Diversity & Inclusion ManagerGallup Jun 2012 - Jul 2013Washington, D.C., Us• Designed and conducted employee survey to identify barriers to—and factors that foster—inclusion for under-represented minority segments. Developed actionable and measurable interventions to improve the experience of women, employees of color, people with disabilities, and members of the LGBTQ community. • Created North America D&I training curriculum; content focused on leadership commitment, unconscious bias, career development, and mentorship/sponsorship for underrepresented groups of employees.• Re-chartered Employee Resource Groups and established change networks to support in the execution of D&I strategic priorities. -
Associate Research Director, Human ResourcesCorporate Executive Board Aug 2010 - Jun 2012Arlington, Va, UsDesigned and managed quantitative studies to investigate key human resource (HR) challenges facing Fortune 500 companies. Responsibilities included: generating hypotheses, creating data collection plans, designing questionnaires, analyzing data, producing data-driven insights and recommendations, developing comprehensive reports and presentations, and managing both project budgets and vendor relationships. Developed a wide range of research-based deliverables to help organizations solve critical HR challenges. Deliverables included: research briefs, case studies, presentations, webinar decks, and benchmark reports.Provided advisory services and guidance to HR executives at global organizations. Insights and recommendations delivered through written communications, phone consultations, and in-person briefings.Managed, coached, and provided ongoing development to three full-time, remote employees. -
Adjunct Instructor, Organizational PsychologyBarnard College, Columbia University Jan 2010 - May 2010New York, Ny, UsCreated and delivered bi-weekly lectures for Organizational Psychology and Human Resource Management courses. Focused on all aspects of HR processes, including recruitment and selection, performance management, training and development, group dynamics, and diversity. -- Designed exams and written assignments to successfully gauge student learning progress -- Received positive feedback from peers and students for instructional techniques and collaborative approach -
Adjunct Lecturer, I/O PsychologyHunter College Aug 2008 - Dec 2009New York, Ny, UsCreated and delivered bi-weekly lectures for Industrial/Organizational Psychology and Human Resource Management courses. Focused on all aspects of HR processes, including recruitment and selection, performance management, training and development, group dynamics, and diversity. -- Designed exams and written assignments to successfully gauge student learning progress -- Received positive feedback from peers and students for instructional techniques and collaborative approach -
Hr Associate, Diversity & InclusionPfizer Jun 2003 - Dec 2006New York, New York, UsAssisted in the development of Pfizer’s organization-wide diversity strategy, responsibilities included: conducting internal needs assessment, gathering external data on diversity-specific benchmarks and best-practices, and presenting recommendations to advance diversity efforts. Developed tools and templates to assist internal networking groups in: developing a charter, setting group objectives, reporting progress on objectives, developing budget proposals, and identifying executive sponsors. Analyzed quantitative and qualitative annual climate survey data; prepared findings for presentations.
Jennifer Bustamante, Ph.D. Skills
Jennifer Bustamante, Ph.D. Education Details
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Columbia UniversitySocial-Organizational Psychology -
Teachers College, Columbia UniversitySocial-Organizational Psychology -
Dartmouth CollegePsychology & Spanish Literature
Frequently Asked Questions about Jennifer Bustamante, Ph.D.
What company does Jennifer Bustamante, Ph.D. work for?
Jennifer Bustamante, Ph.D. works for Readyset
What is Jennifer Bustamante, Ph.D.'s role at the current company?
Jennifer Bustamante, Ph.D.'s current role is Principal Consultant - DEI Consulting and People Science.
What is Jennifer Bustamante, Ph.D.'s email address?
Jennifer Bustamante, Ph.D.'s email address is jb****@****bia.edu
What is Jennifer Bustamante, Ph.D.'s direct phone number?
Jennifer Bustamante, Ph.D.'s direct phone number is (212) 490*****
What schools did Jennifer Bustamante, Ph.D. attend?
Jennifer Bustamante, Ph.D. attended Columbia University, Teachers College, Columbia University, Dartmouth College.
What skills is Jennifer Bustamante, Ph.D. known for?
Jennifer Bustamante, Ph.D. has skills like Leadership Development, Leadership, Organizational Development, Management Consulting, Change Management, Data Analysis, Employee Engagement, Talent Management, Organizational Effectiveness, Strategy, Human Resources, Performance Management.
Who are Jennifer Bustamante, Ph.D.'s colleagues?
Jennifer Bustamante, Ph.D.'s colleagues are Lionel A., Carolina Reese, M.a., Dennis Quartermane, Viveka Kymal.
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