Oriane Vallet, Msee, Pmp Email & Phone Number

New York, Ny, Us

Define and drive highly complex, cross-functional features. • Develop and manage cross-functional programs, identify risks, manage dependencies and optimize resources.• Proven ability to analyze and solve complex problems, translate business needs to software product capabilities, and elaborate software requirements.

Responsible for writing requirements for the market leading Spirent InTouch Customer Experience Management (CEM) system. · Worked with leading telco to come up with new and innovative analysis of customer experience and translate customer use cases, concepts and problems into well-defined requirements. Updated customer signature analysis helped both triage tickets into buckets of known issues, network issues, etc, as well as provide in-depth analysis of possible network or device problems, reducing time and effort for tier 2/3 engineers, resulting in cost-saving. · Developed a pro-active bulk analysis helping to find network issues before they impact customers, therefore providing a solution without the need for a customer call.· Created UI mockups for external and internal customers to ensure proper alignment and set expectations.

Responsible for supporting the market leading Spirent InTouch Customer Experience Management (CEM) system. · Provided exceptional customer support, resulting in an increase to the maintenance contract.· Designed and developed automatic health checks at all levels (hardware, VM, application, database) helping maintain the production system up and running 24/7/365.

Provide customer support for technologies including: G.fast, VDSL/DSL2, Vectoring (MIMO system). • Achieved multiple design wins with early access customers, increasing understanding of market needs, and technical requirements.• Replicated customer issues, supported engineering, delivered releases, wrote collaterals, and entered defects, prioritizing actions based on business needs.• Designed customer demonstrations, showing 1Gbps at telco and industry forums, achieving industry-wide recognition of technical advantages, and gaining new partnerships. • Demonstrated full standard compliance and interoperability to multiple vendors by attending monthly plugfest events and coordinating debug sessions with other chipset suppliers.

Led small team of application engineers working on products and technologies at Ikanos (ADSL, ADSL2/2+, VDSL/VDSL2, Vectoring).• Increased revenue opportunity of VDSL2 products at top tier I telco by implementing specific features and supporting interoperability, increasing product life by at least 2 years and shipping over $100Mn.• Moved bug tracking system from an obsolete and non-supported tool to JIRA, adding support for an add-on facilitating reporting and metrics to track progress, producing effective burn down of customer’s defects and showcased metrics to executive team.• Achieved high level of interest and design wins at world-wide system vendors and telcos (Fiberhome, AT&T, Taiwan Telecom, France Telecom, Deutsch Telekom, KPN, Alcatel, 2Wire, etc.), showcasing first 192-port system level vectoring. • Improved customer’s experience through field debugging visits during deployment of technology in field or in qualification labs, training customers and telecom carriers.• Introduced and demonstrated first embedded noise diagnostic tool at top US telco, enabling information to be stored in the cloud instead of deploying technician, which resulted in the addition of the feature in their RFP.

• One year mission in China design center.Trained local staff in Shenzhen, China, during 1-year assignment in Shenzhen, China, ramping up development skills of 20 embedded system engineers, generating $5M+ savings, and providing local support to tier 1 customers.• Design of API state machine (C code running on external embedded processor) to support dynamic ATM/EFM bonding feature on newer ADSL/VDSL CO chipset. Programmed DSP bonding block.Demonstrated ability to self train on new standard and technology.Use of software configuration management tool (CVS).

• Redesigned the full Handshake on Conexant new chipset integrating a much more modular code with an improved state machine in order to facilitate IOP and maintenance effort on the platform.• Worked on making Globespan chipset interoperable with Centilium solution to enable mass deployment of Globespan Annex C solution.• Multiple trips to field deployment location in Japan to support deployment both at SBB and ACCA Networks.• Successfully met the very stringent requirements of the Japanese consumer electronics market.• Interfaced both with customers and service users in order to diagnostic system issues and possibly address them with newer Firmware.• Instrumental in designing Globespan proprietary 50 Mbps DSL product with fallback to other DSL flavors including programming clocks and Analog Front End.• Followed established coding guidelines and led by example by providing complete design documentation, test methodology and test report in all the features I have implemented.• Demonstrated excellent communication skills in explaining features to System Test team, Product Application Engineering team and Support team during live training presentations.Very good knowledge of DMT, G992.1(ADSL), G992.2(ADSL Lite), G994.1(Handshake), G992.3(ADSL2), G992.5(ADSL2+), G997.1 ( G.Ploam), G998.1 (ATM Bonding), G998.2 (EFM Bonding), IEEE802.3, G993.2 (VDSL), G.9701 (G.Fast), Vectoring.

Statistical analysis of EDGE-GPRS communication channel using Markov modelConstruction of models for the EDGE system both in Matlab and C language.

Intern (Visual C++, MySQL; Created an internal software used for tracking clients and clients' data.Designed the whole database system and references (MySQL) as well as the User Interface (Visual C++)

Studied the feasibility of translating a cryptography software from C language to Java.