Tiffany Smith Email & Phone Number

Woodland Hills, Ca

Provide leadership, oversight, and guidance to logistics and supply chain teams to achieve results established. History of successful project management, logistics, and supply coordination. Monitor and implement opportunities to reduce operating costs and improve efficiency. Represent company brand with poise, integrity, and positivity.Supply Chain• Coordinate fulfillment and delivery of global customer and 3PL supplier orders. • Source, set standards, manage, and evaluate suppliers to ensure production of high quality products and on-time delivery.• Communicate with supplier regarding packaging, raw materials, language requirements, law labels, import/export documentation and onsite production audits.• Oversee production quality of factory orders using QIMA for onsite inspections, supplier audits, and lab testing. Create inspection checklists. Review and approve inspection reports.• Analyze inventory targets, production plans, and demand forecasts to determine inventory requirements.• Work closely with cross-functional teams to evaluate inventory levels, customer needs, and develop alternative plans when there are supply issues or delivery schedules cannot be improved.• Maintain spreadsheets used to communicate product availability, open sales orders, open purchase orders, and product availability issues between supply chain, ecommerce, and executives.• Run and review reports, inventory management, invoicing, entering receipts of goods, and item and supplier maintenance.Logistics• Coordinate fulfillment and delivery of global customer 3PL orders. • Source, set standards, manage, and evaluate 3PLs for reliable performance, accurate order processing, on-time shipments, inventory accuracy, operational costs and customer service.• Solicit new contract carriers to increase competition to drive down transportation costs for land, air and ocean shipments. Review terms and negotiate competitive pricing.

Simi Valley, Ca

I have managed my own business independently for more than 17 years. I have worked as an Independent Sales Representative for several companies, which includes training staff, managing sales revenue, and reviewing P&L reports for trends.

Chatsworth, Ca, United States

Successfully restructured Teledyne Hanson's customer service department to meet and exceed customer expectations and regulatory requirements. Minimized costs and increased efficiency by streamlining processes and eliminating redundancies. 80% transitioned towards becoming a paperless department resulting in increased organization and cost savings. Ensured orders were processed promptly and accurately with outstanding communication among production manager, inventory control, global logistics manager, finance department and customers to provide an optimum customer experience. • Managed order processing personnel.• Authored SOP and Work Instructions to comply with ISO 9001 requirements. • Provided leadership and support in all aspects of regulatory trade compliance.• Attended daily production meetings to ensure customer on-time delivery.• Member of Quality Committee.• Reviewed and processed incoming purchase orders. • Managed Letter of Credits.• Coordinated with Materials Control Manager on inventory stock availability.• Maintained customer and distributor accounts for accuracy.• Backup for Global Logistics Manager (domestic/international shipping and export documentation).

Woodland Hills, Ca

Coordinated fulfillment of domestic and Canadian customer orders and receipts of inventory into 3PL’s. Communicated between warehouses and customers regarding order fulfillment, status, tracking, special projects, and inventory control. Managed the flow of goods and selected timely and cost efficient modes of transportation for all outgoing shipments. Perform freight analysis and make recommendations to Supply Chain and Sales to minimize shipping costs. • Responsible for executing and monitoring all domestic and Canadian logistics processes. Assisted with supply chain and international logistics processes as needed.• Coordinated routing and oversaw the transportation of all domestic and Canadian orders in accordance with the customer’s requirements. Customers include big box retailers, airport mass retailers, and distributors.• Prepared required domestic and international regulatory transport documentation and coordinated with freight forwarders.• Managed 3PL’s to ensure 99+% order fulfillment and inventory accuracy.• Executed quarterly inventory reconciliation. Reviewed inventory counts, researched and reconciled all discrepancies. Q2 resulted in .04% write up.• Analyzed and provided statistical information on the tracking of product shipments, returns, and inventory.• Evaluated performance of carriers, negotiated rates and service to maximize profitability. Negotiated Fed Ex rates to 82% discount with a 194 DIM factor.

Woodland Hills, Ca

Directed customer service and accounting teams, including staff evaluations and performance reviews. Collaborated daily with nearly 20 vendors to review and resolve orders. Maintained Vendor Problem Reports, as well as reviewed inventory reports. Managed company calendar to track out of stock products. Partnered with leadership team to develop and implement policies and procedural changes. Filed ground and motor freight claims. Led collections process on unpaid invoices. Resolved customer complaints and concerns, as well as recommended products based on analysis of customer needs. Placed custom and wholesale orders. * Authored and maintained Customer Service Manual for organization. * Oversaw social media engagement, focusing primarily on Pinterest and Facebook. * Developed and planned celebratory events, as well as conferences and meetings. * Promoted in 2006 from Customer Service/Accounting Representative position.

Canoga Park, Ca

Processed paperwork for more than 175 mailings each week. Generated monthly reports for partner review. Supported Accounts Payable and Accounts Receivable teams. Maintained production files. * Managed supply orders and distribution for office.

Van Nuys, Ca

Provided support for three Executives, Project Managers and General Counsel. Managed Executive schedules and coordinated calendars. Supervised eight support staff and performed evaluations and performance reviews. * Developed and planned celebratory events, as well as meetings.* Managed supply orders and distribution for office. * Negotiated pricing with vendors, while ensuring the continuation and enhancements of services.

Woodland Hills, Ca

Provided administrative support for Director of Operations and 17 Field Superintendents. Coordinated communication between the director, division office, superintendents and subcontractors to ensure timely exchange of information.* Assembled start packages for each job site.* Developed and maintained Operations project files.* Monitored and maintained documentation for weekly OSHA safety meetings.* Processed approved purchase orders and maintained tracking logs. * Managed supply orders and distribution for office and field superintendents.

Century City, Ca

Provided support for Executive Vice Chairman. Supervised seven support staff and performed evaluations and performance reviews. * Maintained Supervisory Procedures & Registered Representative Policy Manual and Continuing Education Program.* Purchasing Manager for multiple offices with sales in excess of one million dollars.* Submitted Indications of Interest for Syndicate Department. * In charge of special projects crossing a number of departmental lines.

Century City, Ca

Los Angeles, Ca

Business Administration And Management, General

Diploma, General Education, 10-12