A seasoned MS Dynamics CE Functional Consultant and IT Manager with over 14 years of experience serving international clients across various regions, including Germany, USA, Canada, India, China, Japan, Brazil, and Mexico. My expertise spans CRM applications like Microsoft Dynamics 365 CE, Power Platform, Power Apps, Azure DevOps, Agile Methodologies, Scrum Practices, and IT Project Management. As a Certified Scrum Master and Lean 6 Sigma Yellow Belt, with training in Green and Black Belt, I have spearheaded Lean Management initiatives for 9+ years, significantly improving efficiency and cost savings. My extensive background includes requirement gathering, design, development, and maintenance of IT projects, and hands-on problem-solving using tools such as Jira, ITSM, and SharePoint.