Summary across functional teams, accountable for Program P&L aspects & overall customer satisfaction for 3 customer divisions.Largely business responsible, like a COO for the Operations unit. Full financial responsibility, margins, quotations, materials management, resources Dl & IL, CPI / Continuous Process Improvement, orders, sales Engineering, productivity, cash Collection, inventory, on Time delivery. Supporting a European transfer. Based company including launching a new +$200M business, managing low volume high mix and very high volume Low mix.- Duties include working with Global Internal team and also global external Team, achieved Corp Targets in Pretax and RONA. Program size 1150 including Dl & IL.Essential Duties and Responsibilities: • CEO/COO of account Plant operations to include materials, engineering, quality assurance, manufacturing, logistics and administrative functional areas.• Communicates frequently with customers to help ensure satisfaction with company and products.• Receives and resolves customer issues and complaints.• Quotation of new and existing products and complete integration products• Perform actions plans and evaluate how will affect customers; responding quickly to meet customer needs and resolve problems; avoids over commitments.• P&L fully responsibility• Monitor & review production progress against deadline targets to ensure on time delivery.• Ensuring that all manufacturing and inventory systems / processes run efficiently and effectively.• Pre-plan production and deploy a daily prioritized work schedule to the shop floor with appropriate time deadline targets• Monitor, review and address personnel under performance, maintaining appropriate records in accordance with company procedures.• Transfer operations from Europe to America and Overseas.• Conduct and record annual performance appraisals

• Reviewed and prioritized new incoming orders performing a Marketing Product Demand Analysis during SIOP meetings.• Verified resources of supply for existing orders using MAPICS and Vista and evaluated recommendations on line expedites, using a forecast software and share with external and internal customers. • Reviewed actual results to ensure that goals are achieved for on time performance, Non stock fill rate, customer service.• Assisted in the analysis of engineering/Warranty return process.• Resolved Warehouse issues, including review of material transaction accuracy and daily execution of material transfer.• Reviewed all issues related to Shop floor Cycle Count (Negatives trans, Discrepancies, Material substitution).• Managed material to include finished product to the established inventory goal.• Ensured that based on the material analysis all the resources (capacity) are available to support the manufacturing schedule.• Responsible for Warehouse: Control, Flow Inventory, Internal KANBAN, Cycle Count accuracy, Warehouse Control, Past Due order, Stock Availability performance, Fill Rate, Customer On time Performance, and Forecast Adherence.• Responsible for Logistics, Customs, Milk Runs, drop shipments directly to the customer.Key Achievements:• Established CS metrics: on time performance, SFR, Sales, and Production Adherence. Milk Runs for different warehouse delivery.• Design of logistics processes• Designs of support material for logistics operation, • Value Stream Mapping, planning and implementation of logistics project.• Achieved goal for on time performance from 85% to 95%.• Managed daily sales of $100K USDs.• Accomplished production Adherence of 98% of C. orders and 24 hour to promise Customer Orders.• Implemented SIOP process.