Oscar Chen Email and Phone Number

Mainly in charge of retail and luxury real estate apartment project in the city of Beijing.

Regional sales manager of Ritz Design. The best solutions for the home of your dreams.We are working with below luxurious brand of retail and project business:Poliform, Varenna, Giorgetti, B&B, FENDI, Bentley, Flexfrom, Miele

Looking after all embassy account, government,investment,education and Auto.

Upscale Luxury Hotel in the heart of Boston, Massachusetts. 298 guest rooms, 170 million dollar renovation, 225 ambassadors.Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.Complete the registration process following Luxury Collection brand standards and “The Welcome” by inputting and retrieving information from Galaxy PMS. Liaison with Sales Managers for group arrivals and group room blocks including offering VIP treatment to professional Hockey, Basketball, Celebrities and Fortune 500 Companies.Responsible for a cash bank and ensuring proper balancing at all times.Perform telecommunication tasks such as answering all incoming phone calls, route guests appropriately and responsible for In Room Dining order taking.Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts and room upgrades. Nominee for multiple Ambassador of the Month awards and recipient of multiple perfect 10 scores on guest surveys positively impacting GEI scores. Incentive award winner for receiving the most 10’s from guests and award winner for enrolling the most SPG members.