Oscar Gabriel Garcia Lugo Email & Phone Number

Buenos Aires Province, Argentina

San Diego, California

Executed provider’s onboarding processes on the app. Reached and prospected new leads through different channels. Assisted stakeholders to increase their performance on the app.Presented benefits to new customers. (Created new relationships with CCBI and other institutes).Contacted new suppliers of our database and advise them on the use of our platform and its management.Documented all activities in HubSpot and Salesforce.

Houston,Texas,Estados Unidos

Administrated and managed tasks for the customer service team and on-field employees.Evaluated costs, reduced from 50% to 40%.Standardized and optimized customer relationships to create a referral program that increased company sales.Strategized social media and marketing/satisfaction rate (+50 stars review in Google).Led stakeholder relationships by negotiating their interests and expectations with the corporate company.

Houston, Texas, Usa

Organized and executed a new customer service system for the company that increased the conversion rate to 45% from 30% and planned jobs dispatching for co-workers on the field.Defined and implemented SOP for a company that has 3 employees in the 1st year and ended with +10 people.Prospected and accelerated leads through Multiple Channels (Cold calling,mailing, texting, and social media)

Bachelors Degree, Law

Cambridge English Test – C2, Study Abroad Coursework In English And Business