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Osiris Perez Email & Phone Number
Program manager LER Systems
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✓ Verified July 2026
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Profile completeness 71%
Role
Program manager LER Systems
Location
Verona, New Jersey, United States
Who is Osiris Perez? Overview
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Osiris Perez is listed as Program manager LER Systems based in Verona, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Osiris Perez.
Osiris Perez previously worked as Program manager LER Systems at T-Mobile and Analyst, IT Quality Assurance at T-Mobile. Osiris Perez holds Master Of Science - Ms, Cyber Security, 3.8 from University Of Phoenix.
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Profile bio
About Osiris Perez
As a Quality Assurance Analyst at T-Mobile, I leverage my 3.5+ years of experience in the telecommunications industry and my advanced education in cyber security to ensure the quality and security of the T-Mobile video product. I pioneer procedures to troubleshoot issues, identify common themes in tickets, and create solutions to quickly resolve future problems. I also have extensive knowledge of ticketing systems and backend access to research and resolve account discrepancies.Before joining T-Mobile as a Quality Assurance Analyst, I worked as a Frontline Engineer and an Installation Service Technician for the same company, where I supported the launch and maintenance of the TVision product across New York and New Jersey. I worked closely with customers and ISP networks to provide resolutions based on my field experience and technical skills. I am skilled in computer repair, HTML scripting, web design, network design, and social media. I have an Associate's degree in Computer Programming, a Bachelor's degree in Information Technology with an Advanced Cyber Security Certificate, and I am currently working towards a Master's degree in Cyber Security. My goal is to apply my passion and expertise in cyber security and telecommunications to deliver high-quality and secure products and services to T-Mobile customers.
8 roles
Osiris Perez work experience
A career timeline built from the work history available for this profile.
Analyst, It Quality Assurance
-Created Ad-hoc vendor specific test suites to use for testing regression cycles-Help reduce the testing regression duration by 30% while covering a broad range of user related scenarios-Serve as a liaison with developers, project managers, and customer support-Comprehend and practice quality assurance requirements and Conducting software/device compatibility tests
Jan 2022 - Dec 2023
Frontline Engineer
-Pioneer procedures to troubleshoot issues related to the T-Mobile video product enabling a 2- day turn-around from all Engineers.-Search across all tickets to identify common themes in tickets ultimately creating master tickets, and solutions to quickly resolve future issues.-Extensive knowledge on ticketing systems needed to submit, update and resolve related queries within the video product.
Jul 2020 - Jan 2022
Installation Service Technician
-Work closely within The Home & Entertainment to launch and support The TVision product across New York and New Jersey-Assist in managing customer service requests on existing ISP networks-Extensive knowledge on Coaxial MOCA networks as well as Ethernet data networks to support in home Products-Provide resolutions based on experiences within the field to remedy various known-Use backend access to research and resolve account discrepancies
Oct 2018 - Jul 2020
Enterprise Fiber Ops Technician Iv
-Perform Post Installation testing of optical circuits.-Assisted in providing mentoring to Field Tech V and non-commercial focused members of the Field Operations Teams.-Provide field support and implement large multi-site projects to simplify the customer experience, working in alignment with SDM's -Configure edge devices using a laptop for optical installations. -Support optical connections at co-location carrier carrier data hotels & cell service back-haul-Remotely manage customer equipment and query end user switches, routers and CPE-Extensive knowledge of SQL and BASIC coding languages with ability to script and alter core coding and port assignments on Cisco switches and routers.
Jun 2017 - Oct 2018
Field Service Technician
• Verify all equipment is within specification during every appointment. • Evaluate, empathize and troubleshoot a wide range of hardware, software and network related issues for clients. • Deepen client relationships with honesty and confidents with product knowledge.• Ensure proper functionality of all equipment at every appointment. • Extensive knowledge of cable system and testing equipment
Apr 2015 - Jun 2017
Samsung Experience Consultant
Samsung Telecommunications America
• Welcome clients with a warm and genuine smile and guide fun interactions with products. • Demonstrate how these products could enrich their lives.• Evaluate, empathize and troubleshoot a wide range of hardware, software and network related issues for clients. • Deepen client relationships with honesty and confidents with product knowledge.
Apr 2013 - Apr 2015
Sales Advisor
Dec 2009 - Mar 2012
3 education records
Osiris Perez education
Master Of Science - Ms, Cyber Security, 3.8
Bachelor Of Science - Bs, Information Technology With An Advance Cyber Security Certificate, 3.75
Associate'S Degree, Computer Programming
FAQ
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Quick answers generated from the profile data available on this page.
What is Osiris Perez's role at their current company?
Osiris Perez is listed as Program manager LER Systems.
Where is Osiris Perez based?
Osiris Perez is based in Verona, New Jersey, United States.
What companies has Osiris Perez worked for?
Osiris Perez has worked for T-Mobile, Charter Communications, Cablevision, Samsung Telecommunications America, and Billabong.
How can I contact Osiris Perez?
You can use AeroLeads to view verified contact signals for Osiris Perez, including work email, phone, and LinkedIn data when available.
What schools did Osiris Perez attend?
Osiris Perez holds Master Of Science - Ms, Cyber Security, 3.8 from University Of Phoenix.
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