AeroLeads people directory · profile
Osmar Mello Email & Phone Number
Engineering Manager
at
OfferUp
1 work email found
@hp.com
2 phones found area 113 and 802
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Engineering Manager
Location
Santiago, Santiago Metropolitan Region, Chile
Company size
Who is Osmar Mello? Overview
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Quick answer
Osmar Mello is listed as Engineering Manager at OfferUp, a company with 437 employees, based in Santiago, Santiago Metropolitan Region, Chile. AeroLeads shows a work email signal at hp.com, phone signal with area code 113, 802, and a matched LinkedIn profile for Osmar Mello.
Osmar Mello previously worked as IT Manager at Offerup and IT Global Service Owner at Sodexo Benefícios E Incentivos. Osmar Mello holds Master Of Business Administration - Mba, Gestão De Pessoas from Usp - Universidade De São Paulo.
Company email context
Email format at OfferUp
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{first}.{last}@hp.com
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AeroLeads found 1 current-domain work email signal for Osmar Mello. Compare company email patterns before reaching out.
Profile bio
About Osmar Mello
Experienced IT Operations and IT Service Management professional with 15+ years of hands-on expertise in leading local and global teams across medium, large, and startup organizations. Skilled in Incident, Change, and Problem Management using ITIL and IT Governance frameworks, I specialize in driving high-impact solutions for complex IT operations environments also using Agile/Waterfall methodology as reference for projects. With deep knowledge of 24x7 NOC operations, observability/monitoring, and IT infrastructure, I have consistently delivered high operational performance and enhanced system uptime.I possess comprehensive experience in cloud computing, DevOps, and SRE implementation, helping organizations modernize their IT service management practices, improve observability, and achieve scalable, resilient systems. Known for my ability to lead cross-functional, multicultural teams through change and challenges with a focus on communication, collaboration, and team empowerment.I have a passion for driving operational efficiency, ensuring that both technical teams and business stakeholders stay aligned in pursuit of organizational goals. Always promoting a resilient, growth-focused culture while leveraging key technologies like AWS, Azure, Google Cloud, and automation tools to optimize operations and drive business success. Strong experience leading EUC (End User Computing) teams in all levels, also contributing to Digital Transformation of the business. Direct involvement in ISAE and SOX audits, ensuring compliance/controls are in place. Proficiency in creating and optimizing processes lifecycle (mapping, definition, design, implementation and training)
Listed skills include Itil, Sistemas Operacionais, Microsoft Office, It Service Management, and 32 others.
Current workplace
Osmar Mello's current company
Company context helps verify the profile and gives searchers a useful next step.
Offerup
11 roles
Osmar Mello work experience
A career timeline built from the work history available for this profile.
It Manager
Current* Leading a team of Operations Engineers in a fast-paced environment with responsibility for operational support of the OfferUp Production Systems and Services* Definition and improvement of ITSM processes (incident, problem, change and service request management)* NOC monitoring and availability 24x7 focusing in improving customer experience, contributing.
Feb 2023 - Present
It Global Service Owner
* Accountable for end to end Service Delivery and Support from digital squads* Lead Change and Release management for digital assets* Mantain continuous communication with business stakeholders to identify service improvement opportunities and global standards* Develop service and product roadmap plan
Feb 2022 - Feb 2023
Information Technology Delivery Manager
* Service Delivery and Management of onpremise Datacenter / public cloud (AWS) * Infrastructure Financial management * Incident & Change management leadership for Latam region, including post mortems and improving MTTR* Continuous alignment with key stakeholders, such as SRE, PMO and R&D teams* Leading local/regional/global projects
Feb 2020 - Feb 2022
It Leader And Recipe Owner Lahc (Latin America Hispanic Countries)
* Acting as PO for Infra squad located in Chile* Responsible for the identification, development and execution of Technology related strategies, initiatives and support that are aligned to the achievement of Compliance Solutions strategic goals for growing the business, lowering cost of service and improving the business operations and client experience
Jan 2019 - Feb 2020
It Coordinator Latam - End User Services
* People manager responsible for all EUC (End User Computing) team at Latam region, supporting around 2500 associates* Vendor management for the entire region, leading and supporting RFP's, SOW's* Project and process integration with global/regional guidelines* Increased KPI's and CSAT to ~98% over 2 consecutive years, being recognized as project of the FY17
Mar 2016 - Dec 2018
It Service Desk Manager
People manager, leading 15 employees located on customer (AIG) site. IT Governance, customizing ITSM based tool (Topdesk) according to client's needs.Increase on CSAT, keeping SLA above contractual metricsEnd User support for all sites located in BR.Hardware replacement rollout.Training sessions on specific customer tools and ITIL framework methodology.
Jun 2015 - Feb 2016
It Services Account Supervisor - Outsourcing Services
Onsite Support coordination, leading 28 employees on BR. Service Desk implementation for customer PDG
Feb 2015 - Apr 2015
Account Focal Point Delivery Leader
Single Point of Contact to Americas PO team for PO and financial inquires, acting as PO Manager for Brazil.Vendor management evaluation, aligned with Global Procurement team
Oct 2013 - Feb 2015
Team Leader - End User Field Services
Management of Field Services team, employees allocated in the national territory, implementing large projects (lifecycle, hardware replacement, VIP Support, workshops) and client face role - being the escalation point with customers.
Jun 2006 - Oct 2013
Technology Teacher, Support Analyst
Logus Informática
Basic/Intermediate/Advanced classes of Windows, Office, Web (including HTML, JavaScript, Flash and Dreamweaver). Responsible per equipment maintenance acting as a Support Analyst.
Feb 2003 - Feb 2006
Team & coworkers
Colleagues at OfferUp
Other employees you can reach at offerup.com. View company contacts for 437 employees →
JL
Jerry Leviton
Colleague at Offerup
Renton, Washington, United States, United States
View →
RN
Ryan Nuckolls
Colleague at Offerup
Asheville, North Carolina, United States, United States
View →
ST
Sydney Tomlinson
Colleague at Offerup
Greater Seattle Area, United States, United States
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CA
Cash App
Colleague at Offerup
Dhaka, Dhaka, Bangladesh, Bangladesh
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FD
Felipe Diep
Colleague at Offerup
Miami, Florida, United States, United States
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JB
Jonathan Buxton
Colleague at Offerup
Bothell, Washington, United States, United States
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MF
Meredith Foster
Colleague at Offerup
Mumbai, Maharashtra, India, India
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DS
David Sokol
Colleague at Offerup
Seattle, Washington, United States, United States
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AP
Andy Peterson
Colleague at Offerup
Greater Seattle Area, United States, United States
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LG
Leo Gds
Colleague at Offerup
Haines City, Florida, United States, United States
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Jerry Leviton
Colleague at Offerup
Renton, Washington, United States, United States
View →
RN
Ryan Nuckolls
Colleague at Offerup
Asheville, North Carolina, United States, United States
View →
ST
Sydney Tomlinson
Colleague at Offerup
Greater Seattle Area, United States, United States
View →
CA
Cash App
Colleague at Offerup
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
FD
Felipe Diep
Colleague at Offerup
Miami, Florida, United States, United States
View →
JB
Jonathan Buxton
Colleague at Offerup
Bothell, Washington, United States, United States
View →
MF
Meredith Foster
Colleague at Offerup
Mumbai, Maharashtra, India, India
View →
DS
David Sokol
Colleague at Offerup
Seattle, Washington, United States, United States
View →
AP
Andy Peterson
Colleague at Offerup
Greater Seattle Area, United States, United States
View →
LG
Leo Gds
Colleague at Offerup
Haines City, Florida, United States, United States
View →
7 education records
Osmar Mello education
Master Of Business Administration - Mba, Gestão De Pessoas
Usp - Universidade De São Paulo
Pós-Graduação Lato Sensu, Tecnologia, Inovação E Transformação Digital
Uniderp
Pós-Graduação Lato Sensu - Mba, Gestão E Governança De Tecnologia Da Informação
Uniderp
Master Of Business Administration (Mba), Gestão Estratégica Da Tecnologia Da Informação
Fgv - Fundação Getulio Vargas
Gestão Da Tecnologia Da Informação, Tecnologia Da Informação
Universidade Anhanguera São Paulo
Education record
Centro Universitário Fieo
Digital Transformation - Innovation Opportunities And Leadership, Tecnologia Da Informação
Mit Xpro
FAQ
Frequently asked questions about Osmar Mello
Quick answers generated from the profile data available on this page.
What company does Osmar Mello work for?
Osmar Mello works for OfferUp.
What is Osmar Mello's role at OfferUp?
Osmar Mello is listed as Engineering Manager at OfferUp.
What is Osmar Mello's email address?
AeroLeads has found 1 work email signal at @hp.com for Osmar Mello at OfferUp.
What is Osmar Mello's phone number?
AeroLeads has found 2 phone signal(s) with area code 113, 802 for Osmar Mello at OfferUp.
Where is Osmar Mello based?
Osmar Mello is based in Santiago, Santiago Metropolitan Region, Chile while working with OfferUp.
What companies has Osmar Mello worked for?
Osmar Mello has worked for Offerup, Sodexo Benefícios E Incentivos, Adp, It2B - Tecnologia, and Uoldiveo.
Who are Osmar Mello's colleagues at OfferUp?
Osmar Mello's colleagues at OfferUp include Jerry Leviton, Ryan Nuckolls, Sydney Tomlinson, Cash App, and Felipe Diep.
How can I contact Osmar Mello?
You can use AeroLeads to view verified contact signals for Osmar Mello at OfferUp, including work email, phone, and LinkedIn data when available.
What schools did Osmar Mello attend?
Osmar Mello holds Master Of Business Administration - Mba, Gestão De Pessoas from Usp - Universidade De São Paulo.
What skills is Osmar Mello known for?
Osmar Mello is listed with skills including Itil, Sistemas Operacionais, Microsoft Office, It Service Management, Team Leadership, Microsoft Project, It Solutions, and Itil V3 Foundations Certified.
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