Thiago V. personal email
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As a ServiceNow specialist with 10 years of software development experience, I focus on optimizing processes and automating workflows. I develop portals using ServicePortal and integrate ServiceNow with other business systems through advanced Rest API integrations. I am proficient in automating processes with Flow Designer and have in-depth knowledge of the platform's architecture, working with modules like CSM, ITSM, ITBM, and HR. My expertise also includes building web applications and APIs using Python, Django, and Django Rest Framework, along with cloud solutions using AWS (Amplify, Cognito, Lambda, S3) and CI/CD with GitHub, Docker, and Docker Compose.
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Software DeveloperAlparBrazil -
Software DeveloperAlpar May 2023 - PresentSão PauloDevelop portals in ServiceNow using ServicePortal, leveraging the full architecture of the platform to create efficient, scalable solutions. Work extensively with ITSM and CSM modules to streamline service delivery and enhance user experience.Create automation using ServiceNow's Flow Designer, optimizing workflows and reducing manual tasks for greater operational efficiency.Build mobile apps using React Native and Firebase for push notifications, with experience in publishing apps on both Google Play and the Apple App Store. -
Software EngineerFlash Benefits Oct 2021 - Dec 2022BrazilCreation of web applications using React and React Native.Development of APIs using Node.js.Implementation of serverless architectures with AWS API Gateway, Lambda, and MySQL. -
Software EngineerCreditas Dec 2020 - Nov 2021BrazilThe company ‘Volanty’ was acquired by Creditas.I developed a 100% online portal for buying and selling cars, scheduling visits, and car delivery appointments, and an AI system to assess the condition of the vehicles.We used Next.js, Redux, Material UI, and, GraphQl for the front-end application.Node.js, Python, and Google Cloud Platform (GCP) for the backend, and Docker and Bitbucket for our pipeline. -
Software DeveloperAccenture Jan 2020 - Dec 2020São Paulo E Região, BrasilThe company ‘Organize Cloud Labs’ was acquired by Accenture.I worked for the company twice, initially in early 2018 and again in 2020.I developed new features and maintained applications using ServiceNow.I worked with clients in the financial and telecommunications sectors and with the CSM, ITBM, and FSM modules, creating portals with Service Portal, automating processes with Flow Designer, and handling the entire architecture of ServiceNow. -
Software EngineerTalkdesk Aug 2018 - Jan 2020Lisbon Area, PortugalCreation of an integration between the company's service product and the final customer's system using ServiceNow. The process was automated using Rest API, Transform Map, and Scheduled Jobs.Development of a monitoring tool integrated with JIRA using Django Rest Framework and Kafka, optimizing the task tracking process. -
Full-Stack Software DeveloperGlobo Jan 2014 - Dec 2017Rio De Janeiro Area, BrazilCreation of a portal for new employees with video tutorials and documentation, built using Python, Django, PostgreSQL, and JavaScript, reducing operational costs by more than 80%.Maintenance of a service portal built with Python, Django, and MySQL.Creation of an automation platform developed with Python and Django Rest Framework for the data team.I developed ITSM, CSM, and ITBM processes in ServiceNow, utilizing the full range of platform tools such as Rest API, Workflow, UI Policies, Transform Map, Jelly Script, and Scheduled Jobs.
Thiago V. Skills
Thiago V. Education Details
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Information Technology -
Iot Specialization -
Information Technology -
Information Technology
Frequently Asked Questions about Thiago V.
What company does Thiago V. work for?
Thiago V. works for Alpar
What is Thiago V.'s role at the current company?
Thiago V.'s current role is Software Developer.
What is Thiago V.'s email address?
Thiago V.'s email address is th****@****ail.com
What schools did Thiago V. attend?
Thiago V. attended University Of Michigan, University Of Uberaba, Cce - Puc-Rio, Senac Brasil.
What are some of Thiago V.'s interests?
Thiago V. has interest in Social Services.
What skills is Thiago V. known for?
Thiago V. has skills like Oracle, Mysql, Javascript, Html, Css, Scrum, Jquery, Sql, Python, Uml, Django, Bootstrap.
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Thiago V. Capella
Head Of Product @ Mercado Livre | Senior Manager | Group Product Manager | Ecommerce | Logística | Eu CitizenSão Paulo, Sp3hotmail.com, grupofleury.com.br, mercadolivre.com1 +551194XXXXXXX
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2gmail.com, whirlpool.com.br
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