• Identify prospective clients and follow leads from existing costumers• Contact new and existing customers to explain products and services • Highlight services and products features based on what the clients need and on technical knowledge of the product capabilities and limitations• Help customers select products and services based on their needs and product specifications• Answer questions customers might have about prices, availability, and product uses • Submit orders for processing • Collect payments• Follow up with customers to make sure they are satisfied with their purchases

•Exceeded performance standards for selling tires as well as mechanical and tires services, ensuring the store’s profits are maximized• Endorsed the highest level of customer service • Assisted other sales or service associates when needed, in an effort to exceed the customers’ expectations • Delivered the appropriate services and products necessary for the safe and efficient operation of the customer’s vehicle • Achieved a thorough knowledge of all products, services, warranties and maintenance issues• Helped to manage the store inventory, including unloading trucks and warehouse stocking • Handled special orders as requested • Made customer calls daily• Implemented all safety practices and procedures

Assisted the Store Manager in running the business with an emphasis on sales • Ensured that the highest level of customer service was provided in the store • Trained all the employees in product knowledge, company selling techniques, and loss prevention policies• Resolved HR issues in a timely and effective manner, enforcing all company policies and procedures• Completed all paperwork with attention to detail• Maintained efficient systems for receiving stock shipments, transfers, markdowns, and handling of defective merchandise• Guaranteed all cash handling and Loss Prevention policies and procedures were consistently enforced• Ensured store’s profits were maximized through effective inventory control• Motivated sales staff to continually reach monthly sales quota

Diagnosed vehicles utilizing state of the art equipment• Made recommendations base on diagnosis and history of the vehicle• Performed necessary vehicle repairs after consulting with the customer

• Received and unloaded incoming merchandise and compared information on packing slip with purchase order to verify accuracy of shipment•Prepared bills of lading; checked items to be shipped against work orders to ascertain that quantities, destination, and routing are correct