Oussama Zekri Email and Phone Number
I am a dedicated, CSA-certified ServiceNow Developer and Administrator, as well as an industrial IT engineer with 7 years of cross-industry experience. My expertise lies in optimizing IT service management and operational technology, bridging the gap between these realms to drive organizational success.K͟e͟y͟ ͟A͟c͟h͟i͟e͟v͟e͟m͟e͟n͟t͟s͟:- 𝗢𝗻-𝗦𝗶𝘁𝗲 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Successfully boosted customer satisfaction by 18% and reduced plant downtime by 25% through efficient implementations and integrations.- 𝗖𝗼𝘀𝘁 𝗦𝗮𝘃𝗶𝗻𝗴𝘀: Saved my company $8,000 by resolving intricate controller system faults, demonstrating my ability to troubleshoot and resolve complex issues.My journey as a self-taught ServiceNow Developer reflects my passion for mastering advanced technologies. Motivated by curiosity and a drive for continuous learning, I am committed to leveraging my operational technology background and ServiceNow knowledge to deliver innovative solutions.I am enthusiastic about exploring new opportunities where I can apply my blend of skills to drive organizational success and enhance IT service management processes.
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Data Analyst And Power Bi Analyst – Consultant At Gsk Global (International)GskBrussels, Be -
Data Analyst & Power Bi Analyst – Consultant At Gsk Global (International)Gsk Sep 2023 - PresentBelgiumAs a Data analyst & Power BI analyst, I have implemented:- Proof of Concept (PoC) of dashboard and reports design for laboratory equipment usage monitoring through data ETL for GSK Global R&D Tech department.- Minimum Viable Product (MVP) of laboratory single point equipment connectivity with Azure VM, Historian and Electronic laboratory Notebook for GSK Global R&D Tech department.Highlights:• Meet with clients or stakeholders to determine what information is needed and… Show more As a Data analyst & Power BI analyst, I have implemented:- Proof of Concept (PoC) of dashboard and reports design for laboratory equipment usage monitoring through data ETL for GSK Global R&D Tech department.- Minimum Viable Product (MVP) of laboratory single point equipment connectivity with Azure VM, Historian and Electronic laboratory Notebook for GSK Global R&D Tech department.Highlights:• Meet with clients or stakeholders to determine what information is needed and how it will be used.• Gather and study business intelligence data from various data sources (Denodo database, Excel files, etc.)• Manipulate and format raw data extracted from primary data sources.• Compile reports and dashboard that illustrate correlations, trends, Etc. and that highlight conclusions and significant points of interest.• Interfacing with business owners and systems users to investigate anomalies and study root cause analysis and optimizations.• Develop insights about equipment usage and monitoring from gathered data and compiled dashboard and reports.• Prepare the documentation and the procedures for the Proof of Concept (PoC) and the Minimum Viable Product (MVP) projects.• Study the laboratory equipment and the gateway connectivity capabilities and select the suitable prototypes• Install the test environment and configure the required softwares and drivers• Implement systems integration between Single Point systems and ELN system via the configuration of the U-CON customizable driver and the establishment of communication and proper data transfer from end to end.• Troubleshoot communication issues between the different nodes of the architecture.Results:• The PoC of single point equipment connectivity has been delivered in the environment test successfully ahead of schedule.• The business stakeholders are satisfied with equipment usage monitoring PoC dashboard and have already extracted 40+ anomalies from its reports and insights. Show less -
Self-Taught Servicenow DeveloperServicenow Training Aug 2023 - PresentBelgiumOver the past 8 months, I embarked on a self-directed journey to master ServiceNow development, culminating in a comprehensive understanding of its intricacies and functionalities. Though not within the confines of a formal job or consultancy, this period has been instrumental in shaping my expertise in ServiceNow system administration and development.Key Skills Developed:• ServiceNow System Administration.• Customization of ServiceNow Modules: Tailoring various modules such… Show more Over the past 8 months, I embarked on a self-directed journey to master ServiceNow development, culminating in a comprehensive understanding of its intricacies and functionalities. Though not within the confines of a formal job or consultancy, this period has been instrumental in shaping my expertise in ServiceNow system administration and development.Key Skills Developed:• ServiceNow System Administration.• Customization of ServiceNow Modules: Tailoring various modules such as Incident Management, Case Management, etc.• Implementation of Business Rules and Scripts: Creating and implementing business rules, client scripts, UI policies, UI actions, and script includes to enhance system functionality and user experience.• Report Generation and Dashboard Creation.• Configuration of Notifications, Workflows, and Scheduled Jobs.• Data Management: Implementing data sources and transform maps to efficiently load and unload data within the ServiceNow platform.• Integration with External Systems: Integrating web services into ServiceNow via SOAP and REST APIs to facilitate seamless communication with external systems.• Script Development in JavaScript.• Configuration of Service Catalog, Service Portals, and Knowledge Management Modules.Through this immersive learning experience, I have honed my skills to confidently undertake the responsibilities of a ServiceNow Developer. My self-motivated approach demonstrates not only my technical aptitude but also my dedication to continuous learning and professional development. I am excited about the opportunity to leverage my expertise to contribute effectively to ServiceNow projects and add value to any organization. Show less -
Industrial It & Ot Engineer - Data Analyst ConsultantAbylsen Dec 2020 - PresentBelgiumAs an Industrial IT & OT engineer and a Data & PowerBI Analyst, I have implemented Automation, OT, Data Analysis, ETL and Power BI projects in the pharmaceutical and chemical industries in Belgium as a consultant for different clients. Highlights:• Design and implement Proof of Concept (PoC) and Minimum Viable Product (MVP) projects for laboratory equipment monitoring and connectivity.• Collaborate with stakeholders to understand requirements and utilize business… Show more As an Industrial IT & OT engineer and a Data & PowerBI Analyst, I have implemented Automation, OT, Data Analysis, ETL and Power BI projects in the pharmaceutical and chemical industries in Belgium as a consultant for different clients. Highlights:• Design and implement Proof of Concept (PoC) and Minimum Viable Product (MVP) projects for laboratory equipment monitoring and connectivity.• Collaborate with stakeholders to understand requirements and utilize business intelligence data to develop insightful reports and dashboards.• Investigate anomalies and optimize systems through root cause analysis, enhancing equipment usage and monitoring capabilities.• Lead installation, configuration, and integration of systems, ensuring seamless communication between different components.• Troubleshoot communication issues and provide technical support for operational teams, ensuring smooth day-to-day operations.• Coordinate with mediators, system integrators, and stakeholders to facilitate workshops and meetings, driving successful project outcomes.• Analyze technical change documents and requests, overseeing the validation process and ensuring technical availability and optimization of systems.• Coach operational teams on shopfloor, analyze data to identify root causes, define KPIs, and prepare On the Job training modules to enhance production efficiency and reduce support requests.Results:• Elevated operational team automation skills and control system mastery leading to a 35% reduction in Avis Emergency requests, showcasing efficient troubleshooting and technical support capabilities.• Completed the Proof of Concept (PoC) for single point equipment connectivity ahead of schedule, highlighting proficiency in system integration and testing.• Received positive feedback from business stakeholders on the designed Power BI dashboard, identifying and addressing over 40 anomalies, illustrating the ability to deliver impactful solutions that meet stakeholder needs. Show less -
Industrial It Engineer - Automation ConsultantPolypeptide Group Jun 2022 - Aug 2023BelgiumAs an Industrial IT Engineer, I have implemented the project SPPS1600L which includes the installation of a new polypeptides production facility and linking it to the existing production facilities (Tank farm, utilities, Etc.).Highlights:• Manage and update engineering documentation, ensuring accuracy and compliance.• Design and implement control strategies and equipment modules for DeltaV DCS system.• Develop Phase Logic Modules (PLM) and operational procedures for… Show more As an Industrial IT Engineer, I have implemented the project SPPS1600L which includes the installation of a new polypeptides production facility and linking it to the existing production facilities (Tank farm, utilities, Etc.).Highlights:• Manage and update engineering documentation, ensuring accuracy and compliance.• Design and implement control strategies and equipment modules for DeltaV DCS system.• Develop Phase Logic Modules (PLM) and operational procedures for DeltaV Batch, optimizing system performance.• Analyze P&IDs and design intuitive HMI graphic displays for effective user interaction.• Lead workshops and meetings with stakeholders to facilitate collaboration and drive project success.• Coordinate exchanges between customers, system integrators, and onsite stakeholders, ensuring seamless communication and project alignment.Results:• Delivering the Batch configuration and HMI graphic design 3 weeks ahead of schedule. Show less -
Industrial It EngineerGsk Feb 2022 - Jun 2022BelgiumAs an Industrial IT Engineer, I have integrated the automation support team (BeEM) who are working on supporting and optimizing the existing DeltaV process and Batch DCS platform in the New IPV vaccines production facility (WN-48).Highlights:• Ensuring technical availability, operation, optimization, maintenance of DeltaV DCS and Batch systems platform in the production facility.• Provide the troubleshooting and technical support for the operational teams (Production… Show more As an Industrial IT Engineer, I have integrated the automation support team (BeEM) who are working on supporting and optimizing the existing DeltaV process and Batch DCS platform in the New IPV vaccines production facility (WN-48).Highlights:• Ensuring technical availability, operation, optimization, maintenance of DeltaV DCS and Batch systems platform in the production facility.• Provide the troubleshooting and technical support for the operational teams (Production, Maintenance, Calibration, Etc.) on day-to-day operations.• Prepare and analyze technical change documents and requests (TCDs) and follow-up on the validation process. Show less -
Industrial It EngineerGsk Dec 2020 - Jan 2022BelgiumAs an Industrial IT Engineer, I have developed the production teams skills and mastery of PCS7 system platform in order to reduce the support requests related to automation teams (Avis Emergency) by 25%.Highlights:• Collect pain points at shopfloor and prioritize.• Operational teams coaching on shopfloor.• Provide the troubleshooting and technical support for the operational teams.• Data analysis of all Avis Emergency history and extraction of main root causes… Show more As an Industrial IT Engineer, I have developed the production teams skills and mastery of PCS7 system platform in order to reduce the support requests related to automation teams (Avis Emergency) by 25%.Highlights:• Collect pain points at shopfloor and prioritize.• Operational teams coaching on shopfloor.• Provide the troubleshooting and technical support for the operational teams.• Data analysis of all Avis Emergency history and extraction of main root causes dashboards.• KPIs definition, tracking and control.• Preparation On the Job training module (OTJ) for operational teams of different production zones.Results:• Reduction of Avis Emergency requests by 35%.• Enhancement of operational team automation skills and control system mastery. Show less -
Industrial It Consultant At Segitec GroupSanofi Dec 2019 - Dec 2020FranceAs an Industrial IT consultant, I have contributed to the deployment of the accelerated program of operational excellence project FIT 4 FUTURE on Sanofi chemical and pharmaceutical production plant of Aramon in France.Highlights:• Analyze received change requests and study their feasibility.• Suggest technical and functional solutions to the CR’s stakeholders on meetings and perform risk analysis.• Update the design specifications and functional analysis… Show more As an Industrial IT consultant, I have contributed to the deployment of the accelerated program of operational excellence project FIT 4 FUTURE on Sanofi chemical and pharmaceutical production plant of Aramon in France.Highlights:• Analyze received change requests and study their feasibility.• Suggest technical and functional solutions to the CR’s stakeholders on meetings and perform risk analysis.• Update the design specifications and functional analysis documents.• Implement the modifications on DeltaV Batch and DCS control system.• Perform the tests, qualification and validation process.• Integrate the system modifications, updated document and qualification process into the electronic traceability and tracking system GEODE.• Provide the troubleshooting and technical support for the operations teams.• Install DeltaV Professional station and commission it in the control network architecture.• Program control strategies, design graphic displays and configure industrial communication of the new production units.Results:• The control system modifications were performed online and without any asset production downtime while providing the necessary troubleshooting and technical support for the operations teams regarding the different issues they face on daily basis.• Since all the change requests were performed with reliable impact and risk analysis studies, Aramon plant is still maintaining its accident record policy. Show less -
Industrial It & Ot EngineerIntegration Objects Aug 2017 - Dec 2019TunisiaAs an Industrial IT & OT engineer, I have implemented RTU, PLC, DCS, SIS, ICSS, SCADA, OT projects and reverse engineering projects from the design, detail engineering, programming and testing phases to the commissioning and on-site follow-up phases in the oil and gas, mining and defense industries at 3 international sites (Tunisia, Algeria, Angola).Highlights:• Prepare, audit, update and analyze basic and detailed design engineering documentation.• Perform onsite reverse… Show more As an Industrial IT & OT engineer, I have implemented RTU, PLC, DCS, SIS, ICSS, SCADA, OT projects and reverse engineering projects from the design, detail engineering, programming and testing phases to the commissioning and on-site follow-up phases in the oil and gas, mining and defense industries at 3 international sites (Tunisia, Algeria, Angola).Highlights:• Prepare, audit, update and analyze basic and detailed design engineering documentation.• Perform onsite reverse engineering of obsolete control systems and migration towards DCS.• Program control strategies, hardware design and configuration of PLC, RTU and DCS using IEC 61131-3 standard programming languages.• Design, program and implement Safety Instrumented Systems SIS (ESD, BMS & F&G) with SIS functional safety platforms, as per IEC 61508 and IEC 61511 standards.• Implement and develop SCADA platform and design of HMI graphic displays.• Deploy and integrate standard industrial communication protocols.• Integrate OT security solution over critical data exchange platform.• Coordinate and manage relationship with customers and onsite stakeholders.Results:• Design, program and implement Safety Instrumented System SIS (ESD, BMS & F&G) in less than 35% of design schedule while meeting the Factory Acceptance Testing critical deadlines and saving the EPC contractor heavy late delivery penalties.• The Upgrade of the PDTS Cybersecurity system was performed online without production downtime on all assets saving ExxonMobil huge costs. The upgraded platform has reliably secured the critical data transfer between all assets resulting in no data breaches for 56 weeks, saving between $5.000 and $7000 per month. Show less -
Sis Functional Safety EngineerEmerson Feb 2019 - Jun 2019As an Industrial IT and Functional Safety Engineer, I have implemented a Safety Instrumented Systems (SIS) that include Emergency Shutdown system (ESD), Burner Management System (BMS) and Fire and Gas Detection system (F&G) with DeltaV SIS platform, as per IEC 61508 and IEC 61511 standards. The previous plant control system was based on analog control systems and obsolete safety systems. Therefore, a reverse engineering has been performed along with the new areas HAZOP and SRS studies in order… Show more As an Industrial IT and Functional Safety Engineer, I have implemented a Safety Instrumented Systems (SIS) that include Emergency Shutdown system (ESD), Burner Management System (BMS) and Fire and Gas Detection system (F&G) with DeltaV SIS platform, as per IEC 61508 and IEC 61511 standards. The previous plant control system was based on analog control systems and obsolete safety systems. Therefore, a reverse engineering has been performed along with the new areas HAZOP and SRS studies in order to integrate all plant areas under the same DeltaV Integrated Control and Safety System (ICSS) platform, while meeting very tight deadlines.Highlights:• Participate on budget estimation and deliverables preparation.• Analyze and audit existing engineering documentation (P&ID, Logic diagrams, FDS, etc.) and prepare detailed IO lists for each area.• Perform cross-check between IO lists, Cause & Effect Diagram and SIF loops documents.• Program and design functional safety SIS modules of ESD and F&G systems within safety instrumented system platform DeltaV SIS.• Program and design of Burner Management System (BMS) safety sequence and functional safety SIS modules within safety instrumented system platform DeltaV SIS.• Design of ESD, BMS and F&G HMI graphic displays and layouts.• Perform and check data integration between DCS, ESD, BMS and F&G SIS systems.• Assign and configure Inputs/Outputs of CSLS CHARMs associated with each area.• Conduct simulations and Internal Acceptance Testing (IAT).Results:• Design, program and implement Safety Instrumented System SIS (ESD, BMS & F&G) with DeltaV SIS, as per IEC 61508 and IEC 61511 standards, in less than 35% of design schedule while meeting the Factory Acceptance Testing critical deadlines and saving the EPC contractor heavy late delivery penalties. Show less -
Ot EngineerExxonmobil Oct 2018 - Dec 2018The customer has several assets both onshore and offshore. He uses satellite communications to ensure process data transfer between 2 Float Production Storage and Offloading units (FPSO), 2 TLP platforms deployed on block 15 offshore and Angola LNG processing facility onshore. In order to secure the critical process data transfer between all these assets and prevent cyber-attacks, the Process Data Transfer System is deployed on all assets and interfaces with various process control systems and… Show more The customer has several assets both onshore and offshore. He uses satellite communications to ensure process data transfer between 2 Float Production Storage and Offloading units (FPSO), 2 TLP platforms deployed on block 15 offshore and Angola LNG processing facility onshore. In order to secure the critical process data transfer between all these assets and prevent cyber-attacks, the Process Data Transfer System is deployed on all assets and interfaces with various process control systems and management systems networks in order to securely tunnel and synchronize critical process data. The upgrade of PDTS systems must be done online while keeping the lowest downtime rate possible of all assets.Highlights:• Assemble server cabinet, on FPSOs boards, and mount the new servers.• Configure users and their access privileges.• Implement and configure OPC DA communication between DeltaV DCS system and PDTS servers, through COM/DCOM configuration, on FPSO MONDO’s board.• Implement and configure OPC DA communication between PCS7 DCS system and PDTS servers, through COM/DCOM configuration, on FPSO SAXI’s board.• Configure OPC data mirroring and implement the mapping list via OPC Mirror Data Transfer.• Integrate and configure encrypted OPC data tunneling between FPSOs control systems (DeltaV & PCS7) and Kizomba offshore platform’s Pipeline Management System via OPCNet Broker using one TCP port through firewalls.• Configure time synchronization between new PDTS servers and redundant NTP time servers of Kizomba A and Kizomba B offshore platforms.• Lead system commissioning activities and conduct validation tests (SAT).Results:• The upgrade of the PDTS system was performed online without production downtime on all assets saving ExxonMobil huge costs. The upgraded platform has reliably secured the critical data transfer between all assets resulting in no data breaches for 56 weeks, saving between $5.000 and $7000 per month. Show less -
Industrial It EngineerEmerson Jun 2018 - Aug 2018As an Industrial IT Engineer, I have contributed in the engineering and provision of remote control system for the new Leak Detection System (LDS) on the replaced crude oil pipeline and integration within the distributed control system DeltaV. The LDS system sensors and actuators have been installed in Libya’s desert on 72 Km of pipeline with no means of communication with the central control system. Therefore, for communication and control purposes, we have installed autonomous 3 Remote… Show more As an Industrial IT Engineer, I have contributed in the engineering and provision of remote control system for the new Leak Detection System (LDS) on the replaced crude oil pipeline and integration within the distributed control system DeltaV. The LDS system sensors and actuators have been installed in Libya’s desert on 72 Km of pipeline with no means of communication with the central control system. Therefore, for communication and control purposes, we have installed autonomous 3 Remote Control Units (RTU) sheltered, along with LDS system components, in control cabinets, all powered by local solar panels.Highlights:• Supervise control cabinets assembly and monitor tasks progress and schedule.• Program and configure Emerson’s RTUs ControlWave of remote stations.• Implement and configure serial Modbus communication between remote RTUs and DCS DeltaV.• Lead Factory Acceptance Testing (FAT) activities and system reservations clearance.Results:• The integration of remote control units has enabled MOG to have a comprehensive supervision on its newly replaced asset and to save valuable resources of money and time on routine inspections along the pipeline. Now the client can prevent, in a timely manner, any leakage, theft or vandalism on the crude oil pipeline and limit the oil leakage impact on the environment. Show less -
Industrial It EngineerCompagnie Des Phosphates De Gafsa (Cpg) Aug 2017 - Oct 2017As an Industrial IT Engineer, I have implemented the upgrade of control and supervisory SCADA system T609 and T610 belt conveyors that ensure the flowing of the phosphate from 3 mining sites in Metlaoui towards a central processing facility in Gafsa. Since the radio HF communication infrastructure is not reliable anymore, a new communication mean is necessary to link the 3 mining sites separated by the Atlas mountains. The new infrastructure should be integrated within the SCADA system as a… Show more As an Industrial IT Engineer, I have implemented the upgrade of control and supervisory SCADA system T609 and T610 belt conveyors that ensure the flowing of the phosphate from 3 mining sites in Metlaoui towards a central processing facility in Gafsa. Since the radio HF communication infrastructure is not reliable anymore, a new communication mean is necessary to link the 3 mining sites separated by the Atlas mountains. The new infrastructure should be integrated within the SCADA system as a redundant communication link along with HF radio network infrastructure.Highlights:• Update the control logic of Emerson’s ControlWave RTUs in mining sites (C, G & A’).• Update and configure OPC DA and OPC AE communication.• Upgrade Emerson KnowledgeNet SCADA system.• Implement and integrate MPLS network communication between mining sites (C, G & A’).• Introduce and Configure control network communication redundancy between different technologies (HF radio & MPLS) via routers and firewalls.• Lead SCADA system commissioning, perform validation activities and assist the operational team in plant’s startup.Results:• The upgrade of the SCADA system and the integration of the new redundant communication control network has enabled the Phosphate Company of Gafsa to get around the radio HF communication issues due to the harsh environment and bad weather conditions. Now, the company can rely on its automatic conveying system to get around the social protests, which block the train railways, leading to an increase of production by 14%. Show less -
Engineering InternAmilcar Petroleum Feb 2017 - May 2017Tunisia◊ Client: Shell Tunisia Upstream LtdAs an Industrial IT Engineer intern, I have designed and integrated an automatic gas refilling solution for Solar gas turbine's fire suppression system. Highlights:• Root cause analysis of fire suppression system frequent failures.• Revamping of fire suppression system field instrumentation. • Development and update of engineering documentation (Process Flow Diagram (PFD), Piping & Instrumenation Diagram (P&ID) and Cause &… Show more ◊ Client: Shell Tunisia Upstream LtdAs an Industrial IT Engineer intern, I have designed and integrated an automatic gas refilling solution for Solar gas turbine's fire suppression system. Highlights:• Root cause analysis of fire suppression system frequent failures.• Revamping of fire suppression system field instrumentation. • Development and update of engineering documentation (Process Flow Diagram (PFD), Piping & Instrumenation Diagram (P&ID) and Cause & Effects Diagram (CAE))• Interfacing with Fire & Gas safety system controller (Det-Tronics Eagle Quantum Premier)• Logic implementation and design of new HMI graphic display with Foxboro Distributed Control System (DCS).• Logic implementation within ESD system based on Triconex Safety Instrumented System (SIS). Show less
Oussama Zekri Skills
Oussama Zekri Education Details
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Instrumentation And Industrial Maintenance
Frequently Asked Questions about Oussama Zekri
What company does Oussama Zekri work for?
Oussama Zekri works for Gsk
What is Oussama Zekri's role at the current company?
Oussama Zekri's current role is Data analyst and Power BI analyst – Consultant at GSK Global (International).
What schools did Oussama Zekri attend?
Oussama Zekri attended National Institute Of Applied Science And Technology.
What skills is Oussama Zekri known for?
Oussama Zekri has skills like Plc, Dcs, Scada, Automation, Telemetry, Troubleshooting, Electrical Engineering, Piping And Instrumentation Drawing, Field Service, Control Systems Design, Process Control, Testing.
Who are Oussama Zekri's colleagues?
Oussama Zekri's colleagues are Arpit Dixit.
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Oussama ZEKRI
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Oussama Zekri
Greater Paris Metropolitan Region
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