Jeremy Knoch Email & Phone Number

Mckinney, Texas, United States

Mckinney, Texas

Responsible for Enforcing Solid Waste codes as well as overseeing Contractors

Coppell, Texas

• Consistently exceeded expectations through successful planning and execution of more than twenty small to large scale projects.
• Provided administrative leadership by recommending business improvements, solutions and driving strategies.
• Supported direct team by creating business process mapping training deck and covered material by facilitating numerous training sessions.
• Played an instrumental role in assisting business units prepare for internal audits, by ensuring all… Show more
• Played an instrumental role in assisting business units prepare for internal audits, by ensuring all processes were mapped in accordance with policy with controls in place to achieve satisfactory audit ratings.
• Increased business acumen for investor and regulatory initiatives, becoming the voice of my projects and strengthening business relationships by successfully implementing multiple large scale projects directly impacted.

Lewisville, Texas

• Leveraged prior management experience, with default knowledge, to plan and execute small to large scale projects within Default Mortgage Banking
• Assisted business leads by analyzing their business and facilitating strategic process and operational improvements.
• Lead progress status meetings, provided continuous feedback and constructive options to ensure projects tracked to original expectations.
• Developed and maintained strong working relationships with key business partners… Show more
• Developed and maintained strong working relationships with key business partners within the firm.
• Worked with management, and the training and communications unit to ensure a smooth integration of changes. Show less

Lewisville, Texas

• Performed high level review of Customer Assistance Operation Specialist’s daily work to ensure that work was accurate and anyone who failed daily audit was provided feedback and coached to prevent any mistakes from.
• Performed monthly account reviews to ensure compliance with policy and procedures.
• Created processes and reporting from scratch for audits and account reviews and trained others upon promotion to a new role.

Lewisville, Texas

• Managed a specialized pipeline of military borrowers, using many mortgage banking specific systems on a daily basis.
• Utilized attention to detail to review multiple loans daily with the highest accuracy and number of loans reviewed.
• Selected to create Quality Assurance process and promoted to manage it.
• Placed on projects as a subject matter expert due to my business acumen.

Plano, Texas

• Managed a staff servers, bartenders, and hosts that was between 15-30 employees each shift.
• Ensured money was accurate and reconciled with daily sales.
• Created a quality review process that was placed into production for new hires upon training completion.
• Developed standard scorecards for the new hires.
• Provided one-on-one coaching and career development to team members.
• Conducted ongoing store training for updates.

Pflugerville, Texas

• Responsible for daily produce orders, weekly bar inventory, monthly store inventory.
• Provided exceptional customer service, and managed 12-24 employees a shift.
• Headed up marketing for our location, tasked with building business by partnering with local groups and businesses.

Round Rock Texas

• Performed exceptional face to face customer service.
• Proficient in multi-tasking and verbal/written communication.
• Managed bar inventory to ensure the budget was being maintained.
• Placed weekly liquor order based on projected needs of the business.