- Conduct presentations to demonstrate to existing & potential clients the benefits of offered products.- Establish healthy, long-term client relationships to generate repeat business and referrals.- Discover customers’ needs and offer solutions through the company’s services or products.- Assisting clients in solving problems and troubleshooting installed equipment- Attending conferences and events to build relationships with industry partners and staying up to date with new trends- Research sales statistics and establish sales potential with new businesses in our target area.- Determine new ways to make products appealing by observing the environment and current trends.- Liaise with Product Managers regarding the technical requirements of the customer’s projects; integrate and be able to assist end-users with a solution approach.

Sales ActivitiesManaged order cycle to enhance business development & customer satisfaction.Monitored customer buying trends, market conditions & competitor actions to sales strategies.Created effective strategies to target new markets after researching and analyzing competitor behavior.Coached employees in successful selling methods and encouraged cross-selling to drive revenue.Developed value-added solutions & packages to attract & retain customer engagement. Targeted new markets and increased sales through proactive sales and negotiation techniques.Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.Supervised sales team of 3 people, stepping in to support employees & deliver smooth sales processes for clients.Maintained relationships with customers & found new ones by identifying needs and offering solution.Developed international business relationships to drive business units abroad.Regular review meeting with various department i.e. sales, procurement, service & logistics. Initiated sales and marketing plans for new product roll-outs.Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.Optimized leads management by implementing Hubspot CRM solution.Business RelationshipsManage & maintain a strong relationship with suppliers/principal by ensuring that the business in the trade sector is operated within brand-specific requirements & standards.Manage business operations to achieve company goals.Resolve business issues & ensure that all escalated issues are closed.Address business inquiries from customers & team members in a professional manner.Develop & enforce best practices to ensure operational efficiency.Process client invoicing promptly & oversee business accounting processes.

- Target Industry: Oil & Gas upstream & downstream, Utilities Companies i.e. DEWA, SEWA- Prepare and deliver technical presentations explaining products to customers & prospective customers- Confer with customers & engineers to asses equipment needs & to determine system requirements- Collaborate with sales teams to understand customer requirements and provide sales support- Secure and renew orders and arrange delivery- Plan and modify products to meet customer needs- Help clients solve problems with installed equipment- Recommend improved materials to customers, showing how changes will lower costs or increase production- Update Sage CRM daily & present weekly report to M.D.- Sales Process improvement.- Liaise with International suppliers for products, specification, Pricing & market feedback.- Product: Seals, O-Rings, Mechanical Seals, RTJ & Spiral Wound gaskets & other similar consumables.

Determines annual unit and revenue plans by implementing marketing strategies; analyzing trends and results.Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.Implements national sales programs by developing field sales action plans.Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.Completes national sales operational requirements by scheduling and assigning employees; following up on work results.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team effort by accomplishing related results as needed.

Consultancy, Sales & Business Development of Plastic Welding tools, used for Water proofing & Sealing application used in roofing, civil engineering, tunneling, Piping, landfills, plastic fabrication, flooring, billboards, tarpaulins and shrinking to name a few.Target Clients are Waterproofing contractors, EPC Contractors, Oil & Gas, Composite Aero-structures manufacturer & plastic fabricators. Build appropriate pipeline to attain & exceed the annual goal & objective of the territory Target & support contractors/end users with business solution & value added approach Manage sales & growth activities of the territory  Make written, verbal & physical demo presentation to capture & address client needs. Implement sales strategy to increase and strengthen customer relationships. Work with operational teams to ensure highest standard of service delivery. Raise awareness of company capabilities and resources within target customer base. Liaise with clients to gather requirement info. & provide technical assistance  Follow competitors moves & align sales strategy to stay competitive Update management/manufacturer about competition & market trends Maintain record of existing customers for follow up and repeat sales Maintain & foster relations with key decision makers in target organisations.  Represent company at trade shows such as The Big 5

Produce new business; explore potential markets and develop business relations. Understand and engage with key markets, clients, industry and identify potential business opportunities. Develop long-term relationships with clients, through managing and interpreting their requirements. Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery. Coordinate and take part in promotional activities to market products and increase awareness. Fostering relations with key decision makers in target organizations for business development. Monitoring monthly sales and stock figures for responsible accounts.

 Identifying and developing new re-export markets/distributors while nurturing existing distributor and dealer base clientele. Likewise, fostering relations with key decision makers in target organizations for business development in pre-sales negotiation. Devising sales strategy to achieve monthly and annual targets thus able to achieve sales revenue growth: 2006 – US $1.93 million, 2007 –US $2.326 million, 2008 – US $4 million, 2009 – US $7.4 million, 2010 – US $8.8 million, 2011 – US $ 10.68 million, 2012 – US $ 6.8 million, 2013 Q1 – US $4.06 million Leading selling process and drive various stages of overall selling cycle, including planning, forecasting ordering, payment, delivery and customer support. Providing support to complete sales channel, distributor, dealer and end users. Proposing then after following up marketing activities like road shows or exhibitions to reach target. Also participating in international/regional exhibitions to launch and promote new products or solution. Recruiting and training sales engineers.  Spearheading market survey of operational site in South Africa for 4 months. Understand and engage with key markets, clients, industry and identify potential business opportunities.  Secure business opportunities by targeting niche market while employing strategic business development and marketing expertise to identity market needs. Build and manage long term relationships with major industry players including principals Reporting directly to Managing Director, have handled accounts of following countries: UAE, Oman,Bahrain,Pakistan,Iran, Kazakhstan, Turkey, South Africa, Mauritius, Angola, Malawi, Tanzania,Ghana & Nigeria Represented company& its product is various trade exhibitions i.e. Securex (South Africa), Photo & Film (South Africa), International Electoral Affairs Symposium (Mauritius), Photokina (Germany), GITEX (UAE), Photo World (UAE), Photo Mela (Pakistan), ITCN (Pakistan) & Comex (Oman).

 Dealt with all customer queries and complaints regarding congestion charging in Central London by telephone, electronic mail, postal mail or fax. Answered or forwarded to appropriate personnel, customer questions and feedback. Registered customers for discount schemes related to congestion charging. Processed online Credit/Debit card payments or customer refund request.