Owen O'Neill Email & Phone Number

20 years experience in sales engineering, pre and post sale technical support, technical document development and training. Extensive experience doing pre-sales needs analysis, monitoring access design solutions, back-line support, installation and configuration of network taps, link aggregators, data filtering aggregation products and protocol analyzers.* Highly articulate with exceptional communication ability* Committed to ongoing career and personal self-education* Communicates technical subjects concisely to all audiences* Exceptional interpersonal skills and customer relationship building ability* Highly motivated and independent - also works well in team environmentSpecialties: account management, client/server, competitive analysis, computer hardware, customer relations, customer service, datacom, ethernet, firewalls, focus, gigabit, ids, inside sales, lan, marketing, microsoft office, windows, needs analysis, netscout, network engineering, network security, networking, point of sale, presentation skills, protocols, retail, sales, sales support, switches, technical support, technical writing, telecommunications, troubleshooting, visio, wan,