Owen Phipps Email & Phone Number

Needham, Massachusetts, United States

Needham, Massachusetts, United States

• Responsible for defining, creating, and implementing all onboarding processes and setting integration standards for client launches
• Closely monitor revenue related metrics with continuous focus on driving more revenue, automation, and building/retaining clients on the CJ network
• Oversee two Integrations departments that focus on all stages of implementation from pre-sales to post launch support
• Work with Product/Engineering teams and clients to enhance early access products on CJ’s product roadmap
• Establish cross-teams training, processes, and develop go-to market strategies for all new product releases
• Work with product and engineering to enhance current product offerings and build out new feature requirements

Westborough, MA

• Responsible for defining processes and setting standards for client launches
• Closely monitor revenue related metrics with continuous focus on driving more revenue and building client base
• Work directly with client technical teams to implement CJ’s Affiliate technology
• Provide feedback loop to product from customers for new product/service creation
• Work with product and engineering to enhance current product and build out new feature requirements
• Provide feedback on potential product specs

Westborough, MA

• Technical project manager for new clients launching in company network
• Attended client visits and calls prior to contract signing, to assist with closing deals
• Submitted market needs assessment proposals to product management, three of which were selected for implementation.
• Worked closely with product and engineering teams assigned to build requirements and provide input through design and implementation process. Each project is now widely used by CJ Affiliate advertisers and has.
• Worked closely with new advertisers’ e-commerce and data warehouse teams to implement and test pixel and batch tracking technologies
• Key launches include Apple, Dell, Microsoft, Symantec US and EMEA, Victoria's Secret, and Intuit/QuickBooks

Westborough, MA

• Worked as the liaison between sales and newly acquired accounts
• Dedicated technical contact for top 25 revenue generating accounts
• Assisted with integrating advertiser shopping carts with CJ Affiliate's technology and provided integration support
• Setup data transfer import/export subscriptions
• Extensive training in Client Support

Westborough, MA

• Provided technical support to active accounts on affiliate platform
• Setup data transfer import/export subscriptions
• Worked with Client support on escalation hand offs from our customer phone queue

Bachelor'S Degree, Computer Information Systems W/ Minor In Web Programming, 3.5 Gpa

Graduates of the computer & information systems bachelor's program will acquire and demonstrate the following industry-specific skills.

Masters Of Science, Organizational Leadership

Education record

Attended Nichols during summer sessions to take courses required for Champlain College that were not offered during the semester I needed.

Masters Of Science, Leadership, 4.0