Madison Owens Email & Phone Number

Jacksonville, Fl, Us

United States

•Manage the online orientation system for a myriad of different student groups such as bachelor, career workforce, early college, family, first-time in college, international, selective access, transfer, and veteran•Oversee the reconstruction of the college tour system by implementing a new scheduling system and updating tour scripts •Reimagine the in-person orientation by looking at student feedback and resources from the Collegiate Information and Visitor Services Association •Assist the recruitment team in college-wide events to help students with their application, FASFA, scholarships, and registration

•Built foundational relationships with traditional and non-traditional undergraduate students in order to help them achieve their academic goals•Assisted students with admissions, residency, testing requirements, academic degree planning, financial aid, and class enrollment to ensure they understand the requirements needed for graduation •Received, logged, and sent appeals to the appropriate department on an as-needed basis throughout the month •Clarified students’ questions on how to navigate the student portal for applications, residency, and class enrollment to ensure the student is able to successfully use all necessary functions

Fort Lauderdale, Florida, United States

•Supervised and provide professional development opportunities on a bi-weekly basis for a student staff of six undergraduate student’s as well as two Campus Election Engagement Project fellows•Coordinated and execute two to three civic engagement events a month such as Get Out the Vote, Constitution Day Trivia, Election Bingo, and Election Parties •Built rapport with various offices to coordinate different opportunities for an elite student group that represents the President of NSU who engage with NSU investors, alumni, media relations, orientation, and current students•Co-engineered LEAD 21 for NSU’s student body intended to encourage students to lead, influence and change by engaging with the different interactive events throughout the week

Fort Lauderdale, Florida, United States

•Create biweekly social events for 20+ people in order to foster new and developing relationships between class members•Collaborate with the transitions chair to create monthly opportunities to incorporate mentor/mentee relationships •Supervise two committee members to produce an efficient flow of event creation and promotion

Miami/Fort Lauderdale Area

•Advise undergraduate, graduate, doctoral students, and alumni during advising sessions that can entail, mock interviews, job and internship search, career exploration, and enhancing professional development skills•Guide students and alumni through writing marketable resumes, cover letters, personal statements, LinkedIn profiles, and other professional documents to prepare for job searches and graduate school applications•Interpret various personality and career assessments to identify student’s career interests, preferred work environments, and decision making•Contribute career-related articles for the NSU newsletter to better market the services offered by the office in a creative manner•Build and present presentations for outreach request on a monthly basis

Jacksonville, Florida Area

•Created two student training manuals to streamline the onboarding process to ensure satisfactory customer service when helping students with enrollment issues and questions at front desk•Motivated and supported student employees and staff by planning office events such as potlucks, holiday gift exchanges, and going-away parties to promote a positive and inclusive office environment•Educated multiple students on university resources and associate-level curriculum by tabling monthly

Jacksonville, Florida Area

• Participated in campus governance meetings • Crafted and finalized monthly District Board of Trustees Report• Welcomed students and gave guidance during Welcome Back Week• Commenced, prepared and worked student information and concern tables• Organized and volunteered in six toys for dogs events for students and staff

Jacksonville, Florida Area

• Provided campus tours to prospective and current students• Managed Student Life social media content and daily upkeep• Initiated, prepared and worked student-led events for Student Life • Organized and maintained office storage room and work environment• Designed and created posters for over fifty events using Microsoft PowerPoint and Word

Master Of Science, Student Affairs With A Concentration In Conflict Resolution

Bachelor'S Degree, Business Administration