Erp Team Lead
Pay Tel Communications, Inc
Greensboro/Winston-Salem, North Carolina Area
Continued enhancement of ERP systems, Billing services, Vendor integrations, Client and 3rd party relations, Inmate Debit & Commissary systems, Automated Customer contact systems, US Tax and Exchange data, internal and externally facing web sites, reporting systems and all major databases.• Developed In-house Credit Card processing system handling a monthly average of 57,000 payments/$1.5 million, with custom Fraud prevention system.• Manage databases handling 160,000 monthly payments/$2.4 million; 1.5 million phone calls for $2 million in revenue and $150,000 collected taxes; 90,000 monthly customers.