Owoh Msurshima Gabriella Email & Phone Number

As a Business Analyst at Direct Line Group, I apply my data expertise and process optimization skills to transform complex business needs into solutions. I have 5years of experience in leading projects involving system implementations and business process reengineering across industries.I use SQL to extract patterns and trends from datasets, providing organizations with insights for decision making. I also streamline workflows and enhance efficiency with Jira and Azure DevOps. Moreover, I facilitate concise communication and collaboration with tools such as Balsamic, Lucidchart, and BPMN for process modeling and wireframing. I hold a Msc degree from University of East London, and I am committed to staying ahead in the changing world of business and technology. I actively seek opportunities to enhance my skills in advanced tools and to exchange experiences and explore collaborations with professionals who share interests. My passion lies in using data-driven insights to optimize processes, improve decision making, and drive growth.