Omar Richardson Email & Phone Number

Architected net new carrier integrations using a variety of methods - API, Webhook, EDI and flat file. Used innovative approaches to meet clients' specific use cases. Configured, thoroughly tested, and successfully activated existing integrations for customers in their production environment.* Played a pivotal role as a core member of the Implementation Team, ensuring successful onboarding and customer satisfaction.* Acted as the go-to person for client and carrier data integrations, leading requirements gathering, facilitating technical discovery, and supporting development with quick turnaround.* Collaborated with internal and external teams to understand, develop, and document client solutions and integrations.

Responsible for the deployment, troubleshooting, and maintenance of data integrations between the Finalsite web-platform and various third-party systems, including Active Directory, Blackbaud, Veracross, Senior Systems, Rediker, and PowerSchool SIS.* Regularly performed Create, Read, Update, and Delete (CRUD) operations on an MS/T-SQL database to ensure data accuracy and integrity.* Took ownership of deploying and resolving issues related to SAML authentication and other third-party single sign-on (SSO) mechanisms, ensuring seamless integration and user authentication.* Collaborated with team members to develop internal documentation that outlined integration processes, best practices, and troubleshooting guidelines, facilitating knowledge sharing and efficient workflow.

Hartford, Connecticut Area

Managed and oversaw the overall operations of a portfolio comprising 1300 units, ensuring they were well-maintained, secure, and compliant with local housing regulations.* Lead and coached a team of 6 leasing agents, implementing strategies to attract and retain tenants, resulting in 90% occupancy rates across all properties.* Maintained an accurate and up-to-date tenant relational database, facilitating efficient communication and record-keeping.* Conducted comprehensive on-site housing quality standard inspections, consistently meeting regulatory requirements and ensuring compliance.* Successfully processed recertification for section 8 clients, streamlining the process and minimizing delays.