Ozan Kaya Email & Phone Number
@netas.com.tr
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Who is Ozan Kaya? Overview
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Ozan Kaya is listed as Product Owner at Yıldız Tech, a with 297 employees, based in Istanbul, Türkiye, Turkey. AeroLeads shows a work email signal at netas.com.tr and a matched LinkedIn profile for Ozan Kaya.
Ozan Kaya previously worked as Product Owner Lead at Yıldız Tech and Misafir Öğretim Üyesi at Bahçeşehir Üniversitesi. Ozan Kaya holds Bachelor'S Degree, Electrical And Electronics Engineering from Gaziantep University.
Email format at Yıldız Tech
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AeroLeads found 1 current-domain work email signal for Ozan Kaya. Compare company email patterns before reaching out.
About Ozan Kaya
I have been working in the telecommunications field for over 8 years. During this time, I have worked with many products in various roles as a product support engineer, billing engineer, PLM, and Scrum master. I owned customer cases, followed by fault isolation and root cause analysis, and provided timely solutions to customers in a professional manner. I provided 24x7 on-call support. I had responsibilities such as keeping billing systems running, organizing and managing project meetings, communicating with customers and senior management, documenting all stages of the project, and coaching the team.
Listed skills include Autocad, Plc Programming, Pic Programming, Sipp, and 6 others.
Ozan Kaya's current company
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Ozan Kaya work experience
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Product Owner Lead
Current
Scrum Master
Certified Scrum Master with over one year of experience in leading cross-functional teams to deliver high-quality software products. Skilled in facilitating Agile ceremonies, managing backlogs, and working closely with product owners and architects to synchronize on complex issues. Adept at removing technical barriers and ensuring smooth sprint execution. Proficient in Jira and Confluence for tracking issues and reporting to upper management.Facilitate Daily Scrum Meetings: Conduct daily stand-ups with multiple teams, ensuring clear communication and alignment on sprint goals.Sprint Planning & Reviews: Lead sprint planning sessions, define sprint goals, and guide teams in selecting tasks from the backlog. Conduct sprint reviews to gather feedback and ensure the delivery of high-quality features.Retrospectives: Organize and moderate retrospectives at the end of each sprint to identify areas of improvement and implement actionable strategies for continuous improvement.Technical Support & Issue Resolution: Collaborate with developers and QAs to remove technical barriers, troubleshoot issues, and ensure timely resolution.Backlog Management: Maintain and prioritize the backlog in collaboration with product owners and architects. Synchronize on complex issues and make adjustments as necessary to meet sprint objectives.Reporting to Upper Management: Participate in weekly program reviews to report on sprint progress, potential risks, and team performance.Tool Proficiency: Utilize Jira and Confluence for tracking issues, managing documentation, and generating reports for stakeholders.
Product Lifecycle Management Consultant
Support Engineer
Senior Billing Systems Engineer
-Operating mobile and prepaid billing cycle for each month regularly. -Solving customer tickets based on SLA and working with desing team to provide fix. -Be in charge of deploy to fix or development that provided by design team on Oracle DB and linux system-Process monitoring of security gap on linux systems.-Process monitoring of UC4 based on regular jobs at Oracle DB and linux systems and respond to the failures-Creating otomation flows on UC4 for recursive jobs
Support Engineer
Tier 2 Product Suport Engineer @ Netaş (Sep. 2014 – Present)- Providing second level support for Genband VoIP Application Server’s signaling, fault management, performance and security issues- Working closely with Tier I and Tier 3 support teams- Accepting problem reports from CRM tool queues(Salesforce), analyzing data and providing solutions- Troubleshooting problems online at customer networks, collecting traces and performing immediate configuration and engineering solutions- Determining software bugs, documentation faults and escalating to relevant teams with JIRA- Providing regular updates to customers about resolution progress- Duplicating problems in product labs, testing with 3rd party products and simulation tools- Writing Sip script to reproduce customer's issues- Carrying pager for 24/7 support of E1/E2 outages and business critical customer issues - Reporting robustness and enhancement ideas to help design teams improve product quality - Analyzing signaling scenarios and composing automation scripts to be run within automation tools by other teams
Ozan Kaya education
Frequently asked questions about Ozan Kaya
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What company does Ozan Kaya work for?
Ozan Kaya works for Yıldız Tech.
What is Ozan Kaya's role at Yıldız Tech?
Ozan Kaya is listed as Product Owner at Yıldız Tech.
What is Ozan Kaya's email address?
AeroLeads has found 1 work email signal at @netas.com.tr for Ozan Kaya at Yıldız Tech.
Where is Ozan Kaya based?
Ozan Kaya is based in Istanbul, Türkiye, Turkey while working with Yıldız Tech.
What companies has Ozan Kaya worked for?
Ozan Kaya has worked for Yıldız Tech, Bahçeşehir Üniversitesi, Orion Innovation Turkey, Turkcell, and Ribbon Communications.
How can I contact Ozan Kaya?
You can use AeroLeads to view verified contact signals for Ozan Kaya at Yıldız Tech, including work email, phone, and LinkedIn data when available.
What schools did Ozan Kaya attend?
Ozan Kaya holds Bachelor'S Degree, Electrical And Electronics Engineering from Gaziantep University.
What skills is Ozan Kaya known for?
Ozan Kaya is listed with skills including Autocad, Plc Programming, Pic Programming, Sipp, Sip, Java, Voip, and Tcp/Ip.
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