Özcan Sabanci Email and Phone Number

- Linux distributions Centos, Ubuntu and so on to provide management of systems- Kubernetes Cluster setup and management with RKE and Rancher UI- Use Zabbix to monitor disk, memory and CPU usage across all of your servers and ensure that alerts are generated.- Managing all deployment processes.- User creation and authorisation on Bitbucket repository- Creation of servers via a virtual data centre- Defining load balancing on Citrix (Netscaller), dns definitions of services, content switching and configuration of redirections to the varnish application running inside

- Implementing, maintaining, monitoring and supporting the IT infrastructure- Writing scripts for service quality analysis, monitoring, and operation- Designing procedures for system troubleshooting and maintenance- Investigating and resolving technical issues by deploying updates/ fixes- Implementing automation tools and frameworks for automatic code deployment (CI/CD)- Quality control and management of the code base

Service Ownership:-Management skills to ensure the operational leadership of services.Determining operational requirements (SLAs, KPIs, procedures, processes), the needs according to the performance and user experience in the system and making referrals to the relevant teams,Responsibility of the life cycle of services and their components. Balance feature development speed and reliability with well-defined service-level objectives- Incident, Problem Management:Troubleshoot, evaluate and resolve application failures/seizures, customer complaints, commissioning required by the operation teamLeading postmortem actions, root cause analysis- Monitoring, Alerting:Run the production environment by monitoring availability and taking a holistic view of system heathModeling logs using Graylog, Kafka, ElasticSearch, Logstash and Kibana applications, establishing mechanisms to generate alarms for potential problems, routing for performance tuning- Continuous Integration and Delivery:Create sustainable systems and services through automation and upliftsLeading deployment process, (Cab and go live phases)Deciding the success of deployment and if necessary decide to rollback

- Provide expert support to end users in the identification and resolution of application related issuesLead all efforts as it pertains to incident resolutions escalation of complex issues and provide advice on tactical and strategic solutions- Deliver an exceptional level of Application support to all clients and internal teams- Troubleshoot and resolve technical issues related to Maestro applications - Provide regular and proper communication to customers throughout the resolution process- This position requires strong troubleshooting, analytic and diagnostic skills, along with solid communication skills.

- IPC Support-IT Specialist