Corporate Communications & Marketing Professional
CurrentCollaborating with executive management to formulate and implement on-point communication strategies that will improve brand perception and reputation and overseeing corporate communications and branding actions across various channels, Effectively managing a team in respective operations, developing and enforcing an overall communications strategy for creating an effective corporate brand and ensuring synergy between brand and sub-brands,Responsible for the development and implementation of the organization's communications P&L, working in close coordination with the CEO throughout operations,Establishing the spokesperson and leader communication of the company, preparing all interviews and statements given to the press regarding the company in line with the corporate communication strategy,Managing the customer satisfaction process and call center, which has a direct impact on the company's reputation,Demonstrating expertise in crisis communication, providing the management with communication crisis scenarios.Developing company's "Sustainability and Corporate Social Responsibility" strategy, leading projects, and preparing reports in accordance with GRI criteria.