Özgür Pekdemir Email & Phone Number

Project Manager/ Agile Product Owner with Extensive knowledge in SDLC implementation, delivery, tracking, and management. Skilled in several Agile Project tracking tools and mitigation approaches to minimize Project risks, dependencies, impediments, and ceremonies.Experienced in effectively collaborating and leading geographically distributed teams and demonstrated the ability to motivate, organize, and coach teams across multiple locations. Ability to manage multiple projects at once while working within deadlines and maintaining professionalism.Selected Highlights:• Facilitated Daily Scrum, Sprint Reviews, Retrospectives, Sprint & Release Planning• Manage mobile app planning, development, quality assessment and release processes• Collaborated with Product Owners on backlog refinement to keep Product Backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and user stories were ready for sizing.• Reviewed the Product Backlog for Iteration Planning and coordinated Sprint Acceptance.• Facilitated communication among diverse stakeholders to drive business solutions• Mentored project team members on company methodology best practices.• Facilitated business process workshops to identify opportunities for technology enhancements and arrive at creative approaches to problem-solving.• Promoted continuous improvement and helped teams increase productivity and foster innovation.Some of my major achievements so far:• Mobile banking app implementation• Two large scale CRM implementations• Complete contact center implementations with voice biometrics in 5 countries• Staff front end design and implementation• Three AI based chat implementations with secure transaction ability• Two AI based conversational IVR implementations

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  Bilkent Üniversitesi