• Led the building of an enterprise application that allowed users across the bank to adjust positions for regulatory reporting• Collaborated with stakeholders to help build an enterprise application that allowed users to reconcile sub ledger with general ledger• Wrote drool rules and created drool rules sheet for various report creation• Worked with Product Owners and ther stakeholders to elicit, analyze, document, and manage business and software requirements• Conducted data analysis in various databases, including Dremio and Hue, to develop effective solutions that meet business requirements• Facilitated the scrum ceremonies to identify and remove impediments in the way of the team.• Created process maps and conducted process mapping sessions to help the teams understand business requirements• Led various product backlog grooming, planning, sprint reviews, sprint demo, and sprint retrospective meetings• Collaborated with UI/UX developer to create low/high fidelity wireframes• Led requirements elicitation sessions such as Product Backlog Grooming meetings, Requirements Workshops and Design Meetings• Analyzed the client’s ‘Current State’ business processes to identify bottlenecks, pain points and areas for improvement. Used tools such as Microsoft Visio and Lucid chart to create business processes.• Translated high-level business requirements into functional, non-functional, business rules, interface, and design (graphical user interface) requirements.• Identified features, epics, and user stories from the ‘Future State’ business processes and wrote detailed acceptance test criteria, following Behavior Driven Development (BDD) approach.• Created and managed project artifacts such as a vision document, business process narratives, user stories, data dictionary, business rules repository, interface control document, wireframes, and Impact Analysis Document.

• Worked with the client Product Owner (PO) and other stakeholders to elicit, analyze, document, and manage business and software requirements in a banking application.• Led requirements elicitation sessions such as Product Backlog Grooming meetings, Requirements Workshops and Design Meetings.• Conducted ‘Persona Analysis’ and user story writing workshops with client stakeholders.• Analyzed the client’s ‘Current State’ business processes to identify bottlenecks, pain points and areas for improvement. Used tools such as Microsoft Visio and Lucid chart to create business processes.• Worked with the client’s customers to build new business processes as part of business process re-engineering initiatives, using workflow engines such as flowable.• Translated high-level business requirements into functional, non-functional, business rules, interface, and design (graphical user interface) requirements.• Identified features, epics, and user stories from the ‘Future State’ business processes and wrote detailed acceptance test criteria, following Behavior Driven Development (BDD) approach.• Created and managed project artifacts such as a vision document, business process narratives, user stories, data dictionary, business rules repository, interface control document, wireframes, and Impact Analysis Document.• Experience in supporting CRM applications • Worked closely with UI/UX developer to develop low/high fidelity wireframes, using tools such as Balsamiq and Microsoft Visio.• Facilitated and managed pre-planning, product backlog grooming, planning, daily scrums, sprint reviews, sprint demo, sprint retrospective meetings and enterprise-wide release planning events such as Program Increment Planning meetings.

• Collaborated with the Product Owner to drive process change that added value to the business by prioritizing the work efforts of the scrum team, including ownership of backlog.• Documented end-user requirements and created workflows and process diagrams to support customer business needs.• Created business process diagrams as part of gap analysis to understand the Current State and Future State processes.• Assisted the Product Owner in splitting large user stories (Features, Epics) into smaller user stories using different techniques. Wrote Acceptance Criteria using Gherkin Syntax (Given-When-Then).• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams, and web page mock-ups using Microsoft Visio and Balsamiq tools.• Facilitated and managed requirements walk-through sessions with the Product Owner/SMEs and Scrum team.• Provided support to the Scrum team during Sprint Planning Meeting and the sprint execution.• Collaborated with the QA team to ensure adequate software testing before and after completion, maintained quality procedures, and ensured documentation was up to date.• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery. • Assisted project managers on several project management artifacts like project roadmap, project plan, project scope statement, and weekly status meeting minutes.

• Served as a primary resource for capturing written requirements and related artifacts based on collaboration with internal and external stakeholders.• Assisted Project Manager in preparing project charter, scope statement, project management plan, vision document and requirements management plan.• Led/facilitated business and technical requirements sessions; translated requirements into technical specifications aligned with program/project goals.• Identified, developed, and maintained business and system use cases.• Created and maintained key requirements artifacts such as business/system use cases, business rules, Data Dictionary, Wireframes/Mock-ups, and other supporting requirements artifacts. • Developed various UML models like Use Case diagrams, Activity diagrams and Sequence diagrams using tools like MS Visio. • Managed traceability matrix across the critical project elements using Rational Requisite Pro.• Conducted user acceptance testing with the client to discover and document defects. Conducted and provided oversight during UAT and post go-live production phase.• Worked with management and providers to control change requests and relevant reports.• Responsible for conducting stakeholder meetings, tracking project milestones, stakeholder coordination and assistance with submitting status reports and presentations as needed.

• Performed qualitative and quantitative analysis of operational functions, workflow, processes, and other business-related issues.• Collaborated with functional areas to develop and maintain performance metrics, measurements, methods and targets.• Obtained quantitative and qualitative data on business processes to analyze, determine and promote data-driven decisions.• Analyzed and evaluated competitor data and industry trends to understand current business unit competitive posture.• Designed and documented dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations.• Identified and assessed business strategies and opportunities; developed appropriate analytical approaches.• Collected and analyzed data, synthesized results of analyses, and developed and made recommendations and alternatives based on the full spectrum of internal/external considerations.• Built new and modified existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements.• Used data warehousing/business intelligence toolsets to gather, store, and provide access to data• Assisted the management in decision-making by conducting a needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives.• Identified areas of improvement; determined solutions; implemented enhancements/changes to improve operations, standards, and results.• Collaborated with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures.• Provided guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements.• Compiled, researched, and analyzed trends in support of projects and initiatives.