Pablo Murillo Email & Phone Number

As an accomplished leader in information technology, I specialize in enhancing operational efficiency and excellence. My approach is grounded in continuous improvement, transparency, and data-driven strategies. With over a decade of experience in IT Operations, I have successfully led initiatives that significantly reduced outages, minimized mean time to resolution, and decreased outage hours year after year.Recently, my focus has shifted to the hands-on creation of automation solutions using industry-standard tools such as Terraform, Ansible, Python, PowerShell, and Jenkins. I have also been extensively involved with cloud technologies, including Azure, Google Cloud, and VMWare vCloud, aiming to reduce errors and alleviate the workload on engineers through automation.My passion for technology is matched by my commitment to motivating teams to achieve exceptional results. Highly technical, I leverage my skills to troubleshoot complex technical issues effectively. With extensive experience in leading outage calls, bridge calls, and war rooms, I remain composed under pressure, prioritizing swift resolution and minimal customer impact.

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  California State University-Northridge

  Bachelor'S Degree