Pablo Valverde Email and Phone Number

• Organize time effectively for individuals, support including planning, organizing and executing major projects. • Upheld timetables and prioritized tasks by maintaining balanced calendars, increasing productivity. • Arrange calls and meetings that will entail the coordination of schedules with senior leadership participants as well as maintain and handle all calendar items. • Handle logistics, catering, agendas, travel expenses and reimbursements for event planning of corporate… Show more • Organize time effectively for individuals, support including planning, organizing and executing major projects. • Upheld timetables and prioritized tasks by maintaining balanced calendars, increasing productivity. • Arrange calls and meetings that will entail the coordination of schedules with senior leadership participants as well as maintain and handle all calendar items. • Handle logistics, catering, agendas, travel expenses and reimbursements for event planning of corporate partners. • Facilitated training, coaching, and onboarding for incoming office staff and colleagues with performance issues. • Ambassador of the Aurora AI tool. Show less

• Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. • Review, classify and/or remove content according to client guidelines, using specific tools and channels. • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.

• Analyze suspicious data activity and behavior that could pose a risk to Amazon, buyers, or merchants. • In charge of leading meetings to show presentations to different type of audience of how to improve the metrics/KPIs. In charge of a successful project to improve team metrics. • Train new hires and mentor of colleagues with performance issues. • Identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends. • Make the… Show more • Analyze suspicious data activity and behavior that could pose a risk to Amazon, buyers, or merchants. • In charge of leading meetings to show presentations to different type of audience of how to improve the metrics/KPIs. In charge of a successful project to improve team metrics. • Train new hires and mentor of colleagues with performance issues. • Identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends. • Make the decision of closing, opening, sanitizing, etc., customer accounts with little to no supervision. • Call the customers and provide support with their accounts and handle escalated situations when required. Show less

• Helped customers placing orders.• Provided information about products that the company sells.• Assist issues related to customers’ accounts. • Offer, negotiate and sell products to possible new customers.