Patrick Bosworth

Patrick Bosworth Email and Phone Number

Senior Solutions Consultant in the contact centre industry @ Genesys
2001 Junipero Serra Blvd., Daly City, CA 94014, us
Patrick Bosworth's Location
Aylesbury, England, United Kingdom, United Kingdom
Patrick Bosworth's Contact Details

Patrick Bosworth work email

Patrick Bosworth personal email

Patrick Bosworth phone numbers

About Patrick Bosworth

I'm an experienced technical manager (PRINCE2 qualified) with experience of:- Technical Account Management- Presales post-sales consultancy- Product Management- Driving adoption of the product in new territoriesAs a technical project manager I have implemented a wide range of technology solutions including - Microsoft software products (Microsoft Active Directory, Exchange, SharePoint, Dynamics)- Networking (WAN, VPN, WiFi)- Virtual infrastructure (VMware)- VoIP solutions in particular Contact Centre software (IVR, ACD, Dialer, Scripting, Integrations with CRM)- AWS/Cloud solutions

Patrick Bosworth's Current Company Details
Genesys

Genesys

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Senior Solutions Consultant in the contact centre industry
2001 Junipero Serra Blvd., Daly City, CA 94014, us
Website:
genesys.com
Employees:
1
Patrick Bosworth Work Experience Details
  • Genesys
    Senior Solution Consultant
    Genesys Jan 2022 - Present
    Menlo Park, Ca, Us
  • Sytel Ltd
    Product Manager
    Sytel Ltd Oct 2015 - Jan 2022
    Aylesbury, Bucks, Gb
    Gathering requirements and maintaining product roadmaps. Working closely with development teams and end users to define the future path of the product. Creating user guides, white papers and marketing collateral. Explaining technical features and benefits to sales and marketing staff as well as end clients.
  • Sytel Ltd
    Presales / Project Manager
    Sytel Ltd Jul 2014 - Jan 2022
    Aylesbury, Bucks, Gb
    Sytel produces contact centre solutions for inbound and outbound, and is widely considered to have created the world's most efficient predictive dialler. Sytel's contact centre solution includes advanced inbound voice and multimedia and also IVR.My tasks in this role are:- Managing presales projects- Liasing with clients at all levels- Managing developers to enhance the product- Working with commercial staff and operation staff to define the future direction of products- Coordinating engineers to perform installation and training- Acting as a technical evangelist for the product
  • Independent Consultant
    Independent Technology Consultant
    Independent Consultant Jun 2013 - Jul 2014
    Provided technology services to organisations across a range of technologies including contact centre, digital signage and social Wi-Fi.
  • Petchey Leisure
    Group It Manager
    Petchey Leisure May 2006 - Jun 2013
    IT Manager for a hotel group with nine hotels in Spain, Portugal and the UK. Managed team members in each of these countries, coordinated day-to-day support and managed projects according to business objectives. Managed all purchasing and supplier arrangements for IT.
  • Petchey Leisure
    It Manager (Spain/Uk)
    Petchey Leisure 2005 - 2006
    Management of all IT functions for the Spanish and UK operation.
  • Rmi Consortium
    It Manager
    Rmi Consortium 2003 - 2005
  • Rmi Consortium
    Systems Administrator
    Rmi Consortium 2002 - 2003
  • Eclipse Computing
    Consultant
    Eclipse Computing Feb 2002 - Apr 2002
  • Mercury Internet
    Support Engineer
    Mercury Internet Oct 2001 - Feb 2002
  • Onetel
    Systems Administrator
    Onetel 1999 - 2001

Patrick Bosworth Skills

Servers Data Center Management Cloud Computing Dhcp Team Leadership System Administration Hotels Networking Virtualization Telecommunications Active Directory Pre Sales Team Building Wan Firewalls Vmware Vpn Vmware Esx Customer Service Sales Project Management Marketing Strategy Voip Network Design

Patrick Bosworth Education Details

  • University Of Southampton
    University Of Southampton
    Politics
  • St Bartholomews School, Newbury
    St Bartholomews School, Newbury
    Music Spanish

Frequently Asked Questions about Patrick Bosworth

What company does Patrick Bosworth work for?

Patrick Bosworth works for Genesys

What is Patrick Bosworth's role at the current company?

Patrick Bosworth's current role is Senior Solutions Consultant in the contact centre industry.

What is Patrick Bosworth's email address?

Patrick Bosworth's email address is bo****@****ail.com

What is Patrick Bosworth's direct phone number?

Patrick Bosworth's direct phone number is +4412963*****

What schools did Patrick Bosworth attend?

Patrick Bosworth attended University Of Southampton, St Bartholomews School, Newbury.

What skills is Patrick Bosworth known for?

Patrick Bosworth has skills like Servers, Data Center, Management, Cloud Computing, Dhcp, Team Leadership, System Administration, Hotels, Networking, Virtualization, Telecommunications, Active Directory.

Who are Patrick Bosworth's colleagues?

Patrick Bosworth's colleagues are Gregory Lemay, Mike Jackson, Chong Soo Moon, Isabelle Briere, Rebecca Roberts, Alla Voloshin, Eddie Agnew.

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