Mac Systems Engineer
Current
Aug 2018 - Present
AeroLeads people directory · profile
James Padilla Email & Phone Number
Mac Systems Engineer at Gartner
at
Gartner
1 work email found
@gartner.com
2 phones found area 703
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Mac Systems Engineer at Gartner
Location
Norfolk, Massachusetts, United States
Company size
Who is James Padilla? Overview
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Quick answer
James Padilla is listed as Mac Systems Engineer at Gartner at Gartner, a company with 18405 employees, based in Norfolk, Massachusetts, United States. AeroLeads shows a work email signal at gartner.com, phone signal with area code 703, and a matched LinkedIn profile for James Padilla.
James Padilla previously worked as Mac Systems Engineer at Gartner and Apple Support Lead, Global Service Desk at Ceb, Now Gartner. James Padilla holds Certificate, Icnd1 And 2 - Interconnecting Cisco Networking Devices Certificate from Northern Virginia Community College.
Company email context
Email format at Gartner
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{first}.{last}@gartner.com
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Profile bio
About James Padilla
Action oriented System Administrator/Help Desk professional with over six years of experience in dynamic high-paced IT work environments. Highly skilled at identifying tech blockers, providing solutions, and following through to resolution. Driven to learn new technologies. • Excellent communicator across all audiences including executives, departmental teams, project members, and external vendors• Experienced installing, configuring and maintaining Debian Linux• Skilled at troubleshooting complex technical issues in a timely manner• Experienced at installing, configuring, and deploying mixed environment desktop and laptop workstations within budget and on-time• Experienced in managing Active Directory, Office 365 and Exchange admin centers• Self-taught on configuring servers, routers, and switches in home lab
Listed skills include Os X, Leadership, Technical Support, Active Directory, and 28 others.
Current workplace
James Padilla's current company
Company context helps verify the profile and gives searchers a useful next step.
Gartner
5 roles · 32 years
James Padilla work experience
A career timeline built from the work history available for this profile.
Apple Support Lead, Global Service Desk
May 2017 - Aug 2018
Systems Administrator And Tech Advisor
- Responsible for handling technical support tickets and requests from employees/contractors from local and remote global offices. Acted as resident Apple expert providing instruction in configuration, support, and.
- Virtualized, installed and configured Debian servers to migrate all Mac management tools
- Provided technical support and system administration for 300+ employees globally
- Provided innovative solutions to image and deploy… Show more Responsible for handling technical support tickets and requests from employees/contractors from local and remote global offices. Acted as resident Apple.
- Provided innovative solutions to image and deploy Apple computers reducing deployment times from four hours to ten minutes
- Taught the basics of Apple’s macOS to team to improve support times for Apple hardware and software
2014 - 2017
~3 yrs
Mac Genius
- Helped customers by quickly troubleshooting their hardware and software issues on Apple computers and mobile devices. Provided leadership by mentoring new technicians to prepare them for Apple certification.
- Managed and deployed triage software tools improving productivity at the Genius Bar
- Quickly identified issues and worked together with team members to improve operations and customer service
- Provided pre-sales technical support and demonstrations for business team which… Show more Helped customers by quickly troubleshooting their hardware and software issues on Apple computers and mobile devices. Provided.
- Provided pre-sales technical support and demonstrations for business team which resulted in increased sales
- Received Net Promoter Award (2011) for outstanding customer service Show less
2010 - 2014
~4 yrs
Executive Assistant To The President; Political And Legislative Assistant
Brotherhood Of Railroad Signalmen
- As the Political and Legislative Assistant, ran the day-to-day operation of the BRS Washington, DC office. Responsibilities included providing insight to the Political and Legislative Director on legislative matters.
- Provided computer maintenance and technical… Show more As the Political and Legislative Assistant, ran the day-to-day operation of the BRS Washington, DC office. Responsibilities included providing insight to the.
- Provided computer maintenance and technical support to local employees reducing downtime of staff
- Setup and installed multi-room local area network (rack, cabling, and router support)
- Reported on legislation relevant to signalmen to International President
- Provided insight and advice to the Political and Legislative Director regarding legislation Show less
1994 - 2010
~16 yrs
Team & coworkers
Colleagues at Gartner
Other employees you can reach at gartner.com. View company contacts for 18405 employees →
SM
Steven Minegar
Colleague at Gartner
Fort Myers, Florida, United States, United States
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DC
Dayjah Chmielewski
Colleague at Gartner
United States, United States
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JH
Jing Hern Lee
Colleague at Gartner
San Francisco, California, United States, United States
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SW
Sophie Weller
Colleague at Gartner
United Kingdom, United Kingdom
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KC
Kristina Coleman
Colleague at Gartner
Fort Myers, Florida, United States, United States
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DT
Dali Trajkovic
Colleague at Gartner
Rotterdam, South Holland, Netherlands, Netherlands
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RP
Ray Pun
Colleague at Gartner
San Diego, California, United States, United States
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NC
Natalie C.
Colleague at Gartner
Fort Myers, Florida, United States, United States
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TF
Tiffany Fountain
Colleague at Gartner
Washington DC-Baltimore Area, United States
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NS
Nilesh Sharma
Colleague at Gartner
Gurugram, Haryana, India, India
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Steven Minegar
Colleague at Gartner
Fort Myers, Florida, United States, United States
View →
DC
Dayjah Chmielewski
Colleague at Gartner
United States, United States
View →
JH
Jing Hern Lee
Colleague at Gartner
San Francisco, California, United States, United States
View →
SW
Sophie Weller
Colleague at Gartner
United Kingdom, United Kingdom
View →
KC
Kristina Coleman
Colleague at Gartner
Fort Myers, Florida, United States, United States
View →
DT
Dali Trajkovic
Colleague at Gartner
Rotterdam, South Holland, Netherlands, Netherlands
View →
RP
Ray Pun
Colleague at Gartner
San Diego, California, United States, United States
View →
NC
Natalie C.
Colleague at Gartner
Fort Myers, Florida, United States, United States
View →
TF
Tiffany Fountain
Colleague at Gartner
Washington DC-Baltimore Area, United States
View →
NS
Nilesh Sharma
Colleague at Gartner
Gurugram, Haryana, India, India
View →
3 education records
James Padilla education
Certificate, Icnd1 And 2 - Interconnecting Cisco Networking Devices Certificate
Bachelor Of Science, Public Administration
Associate Of Science, Computer Science
FAQ
Frequently asked questions about James Padilla
Quick answers generated from the profile data available on this page.
What company does James Padilla work for?
James Padilla works for Gartner.
What is James Padilla's role at Gartner?
James Padilla is listed as Mac Systems Engineer at Gartner at Gartner.
What is James Padilla's email address?
AeroLeads has found 1 work email signal at @gartner.com for James Padilla at Gartner.
What is James Padilla's phone number?
AeroLeads has found 2 phone signal(s) with area code 703 for James Padilla at Gartner.
Where is James Padilla based?
James Padilla is based in Norfolk, Massachusetts, United States while working with Gartner.
What companies has James Padilla worked for?
James Padilla has worked for Gartner, Ceb, Now Gartner, The Motley Fool, Apple Retail, and Brotherhood Of Railroad Signalmen.
Who are James Padilla's colleagues at Gartner?
James Padilla's colleagues at Gartner include Steven Minegar, Dayjah Chmielewski, Jing Hern Lee, Sophie Weller, and Kristina Coleman.
How can I contact James Padilla?
You can use AeroLeads to view verified contact signals for James Padilla at Gartner, including work email, phone, and LinkedIn data when available.
What schools did James Padilla attend?
James Padilla holds Certificate, Icnd1 And 2 - Interconnecting Cisco Networking Devices Certificate from Northern Virginia Community College.
What skills is James Padilla known for?
James Padilla is listed with skills including Os X, Leadership, Technical Support, Active Directory, Ilife, Mac Os, Iphone, and Office 365.
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