Information Technology Operations Specialist
Designed, deployed and maintained large scale Virtual Desktop Infrastructure for multiple clients across multiple datacenters and on hyperscalers like AWS and Azure. Created and maintained patch management systems for 3k+ VDIs across multiple datacenters.Managed end to end lifecycle of VDIs for customers.Actively participated in the design, sizing and procurement of equipment required for infra setup.Worked extensively on VMware for datacenter transformation project that required virtualization.Assisted with setup of hybrid cloud infrastructure on AWS and Azure.Supported AWS and Azure IAAS services and applications hosted on them.Was responsible for managing reporting infrastructure, design, script and generate SQL reports for various HR, procurement, recruitment and learning management system portals.Worked on MS BI projects to provide business insights with BI tools.