I am currently seeking new clients who need an experienced business intelligence consultant with expertise in design and development for reporting and data analytics in database driven environments. My experience in operational, marketing and information technology areas provides the required skills for applied knowledge solutions and processes.Technical SkillsLanguages: SQLApplications: SQL Navigator, Toad for Oracle, Toad for MySQL, Oracle SQL Developer, Qlikview, Excel, Salesforce, Piwik, NetInsight, Cognos, Sharepoint, Drupal, Wordpress, GoodData, JaspersoftDatabases: Oracle, MySQL, Access Operating Systems: Windows, Unix, Linux, Dos, OS X

Performed dashboard creation and reporting function support to Qualcomm’s Impaqt global innovation program encompassing the entire 27,000 employee base. Focus was on improving the innovation programs quantity and quality of ideas as well as employee participation targets.• Designed and developed a geolocation report using web data combined with internal employee database meeting executive expectations while maintaining IT security requirements.• Showcased innovation at Qualcomm by developing a Qlikview dashboard incorporating disparate data sources utilizing Sharepoint automation, Qlikview, and custom built Jaspersoft reports.• Reintegrated Spigit dashboard after vendor transitioned from Jaspersoft to GoodData reporting tool.• Designed custom data model as a solution to vendor reporting bug to operationally support Qbuzz 2015 idea competition for Qualcomm India, Qualcomm China, and Qualcomm Singapore.• Managed change for IT Customer Engineering Department and representative on corporate change management board allowing for improved change management processes and procedures.

Aided management through designing of operational reports with improvements developed for creating operational efficiencies for thousands of machines and 160 terabytes of multi-tiered storage. Rapidly transitioned through several leader directed reporting schemes and product or efforts including BREW mobile application store, GIMBAL location beacons and QC Health wireless health initiatives.• Generated Monthly metric package for the IT Customer Engineering department enabling improved management decisions regarding workload, data storage, and computing capacity.• Automated Cognos reporting for headcount metrics for cross functional team saving 100% of management’s time and 75% of individual effort.• Worked with Customer Engineering to create MySQL data warehouse for storage reporting to prevent breaks in service due to insufficient storage.• Collaborated with an IT Architect to create an MS Access data warehouse for product management purposes for a wireless medical products web store enabling efficient reporting and decision making. • Modified the weekly report format to create efficiencies and improve readability.• Accurized the reporting process with new Salesforce reports for better workload management.• Provided Semiannual reports to the Export compliance team for US government reporting purposes to maintain good standing.• Wrote SQL queries for SAS User Audits creating a 90% time savings from doing the effort manually.• Awarded for customer service.

Continued to provide customer service to some of the largest mobile operators in the United States and Europe. Created SQL queries for reporting and troubleshooting purposes as well as teaching others how to use the reports. Invented processes for customer support and deployment of key mobile applications.• Utilized SQL Navigator for queries for ad hoc reporting off BREW database providing needed data to decision makers.• Trained team to run operational queries in SQL Developer to improve time to resolution for customer issues.• Created Salesforce Reporting for SF Queues for operational management decreasing workload for management.• Developed Excel spreadsheet to query database for BREW mobile application catalog management purposes allowing non-SQL users to manage catalogs more effectively.• Awarded 17 times for customer service.

Provided customer service to some of the largest mobile operators in the United States and Europe. • Awarded three times for customer service.