Paige Mark Email & Phone Number

Charlotte, North Carolina Area

Charlotte, North Carolina Area

• Product expert to subscribing members of Premier’s Cost Management applications insuring optimal use of the product. • Responsible for trouble shooting and researching any issues subscribing members may encounter while ensuring member needs and expectations are met daily in addition to UAT testing for system enhancements and fixes. • Facilitate weekly member calls in addition to auditing benchmarking data to ensure the integrity of Premier’s comparative database.

Charlotte, North Carolina Area

• Answer customer service line and handle escalations when needed.• Field sales calls for loan officers.• Manage a daily pipeline of 20-30 clients with various needs.• Communicate via email and phone with clients on a daily basis concerning document submission.• Review all client documents for minimum requirements and accuracy.• Adhere to tight financial deadlines including contingency and closing dates.• Ensure customer satisfaction at all times.• Work with team to ensure that all tasks are being handled in a timely manner.

Charlotte, North Carolina Area

• Answer customer service line and handle escalations when needed.• Field sales calls for loan officers.• Order and review various reports such as flood certifications, written verification of employments, fraud reports, homeowners insurance, title reports, and appraisals.• Keep a daily pipeline of approximately 50 orders to follow up on when completing these tasks.• Work with team to ensure that all tasks are being handled in a timely manner.

Indian Trail, Nc

• Create and organize a learning environment for students.• Present information for students to learn in multiple ways on a daily basis.• Communicate effectively with parents, administration and colleagues daily.• Record and keep cumulative data on student achievements.• Administer various benchmark tests to monitor student progress.• Lead meetings based on individual student needs.