Paige Walker Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

Dallas/Fort Worth Area

Customer-facing role; responsible for filing weekly claims for a high-volume, hospital-based Pathologist. Actively negotiate and partner with third-party groups, patients, and insurance companies for complete payment of account balances ranging from $100 - $5000+. Execute customer service-focused responsibilities with an active role in resolution management, educating patients on payment plans, insurance, and settlement options. Liaised and collaborated senior management, internal departments, and the software vendor to create an automated pathology-specific billing system that met regulatory and HIPAA compliance and solved continuous improvement initiatives to increase productivity and claim-handling efficiency.🔹 Contracted to resolve +3,000 claims and transition the company into a new billing system; Partnered with IT to automate corrections reducing daily time spent by 25%; Hired full-time after successful project management efforts🔹 Continuously met monthly accounts settled/payment quota, often exceeding goals by 10%🔹 Maximize system uptime by resolving IT issues as the billing system’s IT liaison 🔹 Lead weekly staff meetings to promote efficient billing; Grew collections as a team by 10% from 2015-2017

Burleson, Texas

🔹 Collaborated on service line specific 2015 strategy meetings🔹 Drafted an executive summary of the strategic plan document for key service lines🔹 Participated in marketing, service line, and delivery system improvement meetings🔹 Compiled patient discharge data and training documents for Medicaid and self-paydelivery improvement projects🔹 Utilized and updated constant contact database to extend marketing impacts

Dallas/Fort Worth Area

Provided administrative support, and fundraising support efforts, as well as daily office/organizational marketing and administrative support. Managed our student contact, student referral logs, and Facebook page. Drafted donation requests to local businesses.🔹 Led event planning and management efforts for 50 participants and +300 attendees for a Spelling Bee Event 🔹 Led fundraising initiatives and cold-called +100 businesses and collected a record +$10,000 in prizes donated for a charity spelling

Bachelor'S Degree, Health/Health Care Administration/Management

Associate Of Arts (A.A.)

Associate Of Arts (A.A.)