Paige Frame Email & Phone Number

- Creates space for writers, editors, and designers to connect with clients who need fast, flexible support- Aligns business strategies with short- and long-term objectives to provide a sustainable workplace- Leads internal trainings and mentors team members on writing, editing, and project management- Cofacilitated public webinars on proposal writing with up to 1,000 attendees- Incorporates and encourages diversity initiatives across all company departments- Supports the sales team, helping achieve record revenue in 2020 with 18% growth over the previous year- Identifies creative ways to improve employee engagement for a virtual team- Achieved employee satisfaction scores of 89% or more in biannual surveys from 2017-2022- Increased investment in training, marketing, and quality while still meeting gross profit margin targets- Grew the management team and empowered them to manage their own departments and budgets - Bolstered employee benefits, including extending paid time off (PTO) to project-based team members in 2017, implementing a 401(k) program for all employees in 2019, and increasing project-based PTO in 2020

Salt Lake City, Utah, United States

- Managed all project department resources- Ensured high-quality deliverables, professional client communication, and client satisfaction- Managed HR, IT, R&D, training, and operations- Mentored and supported a team of 30+ employees- Managed scopes and budgets to help the company achieve a 68% growth in sales in 2014

Salt Lake City, Utah, United States

- Managed an average of fifteen various-sized projects concurrently - Attended management meetings and contributed to strategic decisions with company executives- Developed and maintained project plans to ensure projects finished on time and within budget- Supported company growth through interviewing, onboarding, and resourcing new employees - Managed project budgets to help weather the recession, resulting in record profits in 2013- Communicated effectively with clients and SMEs to meet expectations and collect data- Quality checked and edited documents to ensure consistency and effectiveness across all projects- Facilitated company-wide staff meetings, new hire orientations, and process training sessions- Managed, supported, and mentored 10 to 30 employees at a time- Scoped projects to determine price quotes, resulting in $500,000+ in awarded business

Salt Lake City, Utah, United States

- Wrote and edited articles, press releases, policies and procedures, proposals, and case studies- Proofread sales, business, and marketing documents according to Chicago, APA, AMA, and AP styles- Created Word and PowerPoint templates, matching styles and format to corporate branding- Managed proposal responses resulting in more than $25 million of business for clients- Helped executives solidify their mission and vision, and wrote a “Who We Are” brochure- Helped a major university write a grant application to receive Recovery Act money for a research facility- Gathered data from SMEs to write multiple product white papers for a software company- Acted as proposal manager of highly classified proposal projects for an IT company- Wrote user manuals focused on lean manufacturing for an industrial automation company- Designed, wrote, and edited sales training materials for pharmaceutical clients- Edited academic and healthcare articles for university departments and checked AMA compliance- Edited and proofread multiple novels, manuscripts, and books

Salt Lake City, Utah

- Teaches market research and marketing analysis in the BBA project-based program- Teaches data analysis, pricing strategy, product portfolios, and marketing plans in the MBA project-based program

- Wrote and formatted user manuals for stocks, forex, and futures charting software- Created and updated marketing and educational web sites- Formatted, tested, and managed a monthly e-magazine- Proofread training materials, websites, and user manuals

Master Of Business Administration (Mba)

Bs, English With A Technical And Professional Writing Emphasis