•Encouraged as well as provided exceptional customer service to all customers•Trained and mentored associates who work on front end to maintain customer engagement and promote reward card applications•Supported and responded to POS system needs•Assigned registers and coordinated breaks among associates•Kept up communication with store managers•Ensured all employees were providing a safe and clean environment for customers along with following store policies

•Answered phone calls from customers to resolve questions or for customers to pick up to-go orders•Packaged food orders and reviewed items to ensure order accuracy for all customers•Interacted with customers to receive feedback and to ensure satisfaction•Kept up with cleanliness of restaurant standards

•Constructed relationships with guests to create more sales opportunities•Communicated with other teammates on floor by impacting with product•Organized merchandise displays as well as perform cleaning duties •Created the most enjoyable shopping experience for our guests