• Provide clients with lighting consultancy, design and planning, illuminating client’s home with an integration of technology.• Equipped with the knowledge and ability to advise clients on smart home system, such as but not limited to: lighting, fans, curtains, blinds and flooring.• Constantly kept myself up to date with the latest smart home solutions, allowing myself to better help clients in the creation of their smart home.• Managed basic CRM, via WhatsApp, calls and email, which consisted of following up with clients on their needs, providing adequate after sales support, arranging of delivery and setting appointment dates.• Generated sales quotes, delivery orders and invoices, packing of customer orders, for both onsite and e-commerce goods.

• Design a virtual showroom page to showcase an environment, and implemented UI/UX thinking to design in the user’s point of view.• Took product photos and edited in Illustrator, utilised Figma during prototyping stage.

• Created and maintained Excel sheets for the purpose of updating student records and attendance.• Generate Invoices using inhouse system.• Created intermediate Google Sheets to simplify SOP for Quaterly grading matters, Uniform Ordering as well as daily account tabulation.

• Greet all parents, tutors and students in a warm and friendly manner.• Troubleshoot and fix office equipment, including copy machine and phone system.• Collect payments and handle petty cash.• Respond and Followed up on customer inquiries quickly via phone, email, or in-person quickly and efficiently.• Generated invoices for monthly payments.• Created Excel sheets which handled day-to-day operations.