Alexandre Pajola Email & Phone Number

State Of São Paulo, Brazil

São Paulo Area, Brazil

We help small and medium enterprises find a supplier.In our platform the buyer only needs to fill in one buying request and he will receive about 5 quotations of interested suppliers.And these suppliers receive the buying request free and only pays if wants to reply.

São Paulo E Região, Brasil

Mentorship to startups, focusing on marketplaces and pricing strategies.

São Paulo Area, Brazil

- Management of qualitative and quantitative market researches with internal and external audiences. Control of the department's budget.- Planning the study within internal areas, field monitoring, analyzing results and support in developing action plans.- Participation in multidisciplinary committees to improve quality of customer care, creation of indicators for monitoring actions.

- Implementation of the Net Promoter Score (NPS) in branches, working directly with consultants from Bain & Company for four months. The goal of the NPS is to create an indicator for frequent monitoring of customer satisfaction and a process for the front line contact with dissatisfied customers. - Studies and root cause analysis and developing action plans to improve the customer experience at point of purchase.

- Coordination of a team with 10 analysts responsible for research and analysis of the profile and purchase behavior of the user of direct channels with the objective of identifying sales potential for certain audiences.- Creation of reports and studies regarding sales and user behavior in the Direct Channels (ATM, Call Center and Internet). Sales and goal forecast planning.

- Development of new business through the Internet channel. Interaction with the product area and web production. - Implementation and monitoring of online media campaigns and sponsored links. ROI analysis and optimization of online media with the advertising agency. - Analysis of Internet Banking's traffics data for developing new sales strategies.

- Creation of the portfolio of retail products (hosting and access), with technical characteristics and prices through market research and polling. - Responsible for communication: website, advertising, media planning, media relations, events and promotional materials. - Studies and analysis of customer profiles for cross-selling, customer acquisition cost evaluation (ROI) and optimization of media actions. - Negotiation of partnerships with service providers.

Writing news about web marketing and Internet marketing and event coverage. Responsible for CPM BR - CPM's monthly survey performed by the main Brazilian websites and portals.

São Paulo Area, Brazil

Web production comprany

Executive Mba, Administração E Negócios

Business English

Field trips: WD-40: Meeting with Garry O Ridge (CEO) Sony Electronics: Sony Vaio production line Penta Water: Filling and packing.

Extension Course: Statistical Models Applied To Business And Marketing

Post-Degree, International Business Management

Bachelor, Business Administration

Education record