Peter Allen Email & Phone Number

Sacramento, California Area

Kiefer Consulting is a Microsoft Managed Partner with deep-expertise in Office 365, SharePoint, Power BI, and workflow solutions. Kiefer Consulting is recognized as the leading provider of online solutions for the State of California. Headquartered in Folsom, California, we provide a unique blend of talented team members with on-site collaboration that.

BitsOfSharePoint Consulting LLC is focused on maximizing Microsoft SharePoint for your business processes, project communication and collaboration, content and document management, Training, and intranet/extranet needs. We focus on developing solutions that harnesses the rich capabilities SharePoint to improve your business processes, access to critical.

-- HealthCare --Increase enrollment of the hardest to reachIncreased enrollment for Unable to Reach by 200%. Decreased per enrollment cost by 43%. Increased speed to enrollment from 3 weeks to 1 week. Program cost was 25% of first month's revenues gained.Product To Market (PTM) ProcessStreamlined process from 13 to 24 months to 3 to 6 month time frame..

-- HealthCare --Redesign of contracting ProcessReviewed previous contract and implementation to identify issues. Implemented changes to address all issues and redesigned the process to provide required adherence.Extensive rewrite of contract templateReviewed existing contracts to identify critical areas in need of improvement. Implemented changes with a.

-- HealthCare --Increased Client Satisfaction Increased Client satisfaction from 75% to 80%. Implemented a client issue tracking system using SharePoint. Standardized how client requests are managed and communicated internally/externally Developed Client Integration Manager RoleDeveloped new department to manage client activities internally. Hired and.

-- HealthCare --CMS Demonstration ProjectImplemented in-person enrollment and engagement process in Florida. Oversaw process for coordination the field work with telephonic call center operations. Increased penetration into the population by 20%. Implemented technology (laptops and software) to better manage member engagement in the program. Improved.

-- HealthCare --Implement Standard MethodologiesDMAIC – Implemented a standard methodology to manage and evaluate results (http://en.wikipedia.org/wiki/Six_Sigma). Volere – Implemented a standard methodology to capture and communicate business requirements (http://www.volere.co.uk/). Standard Business Requirements – Revised the business requirements to be.

Oversaw the strategic relationships needed to start the Omnistruct venture. Developed and built the foundation for all business partnerships, service offerings, customer relations, support services and IT infrastructure.

Oversaw the development and managed the development of new services and the creation of new accounts and the development of strategic partnerships.

Sold and listed yachts ranging from 10 feet to over 50 feet.

Oversaw Operations and Customer Relations departments. Provided leadership that ensured organization, structure and processes were running smoothly, continually evaluating the organizations objectives and customer expectations. Ensured that operations were generating new efficiencies, customer retention exceeded company standards and continually evaluated.

Expanded the department to cover the entire East and West Coast regions. Reengineered the department to handle a broader scope of areas and services.

Developed the Client Service group for Verio from the ground up. Provided the Client Services to the West Coast region

Oversaw the complete operations of NSNet. Managed the Sales, Support, and Billing departments.

Bs, Human Development

Bs, Human Development