In this role, I remotely oversee a culturally diverse workforce and lead cross-functional teams in the sales, marketing, and recruiting divisions. I develop and create strategic hiring processes inside the business and collaborate with the CEO to provide strategic direction to the M&A and outbound sales teams based in South Africa. Further, I head ten entirely remote sales and marketing teams, and provide strategic direction to the finance and operations departments.My other duties and accomplishments include: ➝ Assist in implementing EOS Traction in the company and worked with the CEO in increasing sales by 18% during the pandemic in 2020.➝ Effortless at fine-tuning processes for sales, recruitment, client and employee onboarding, AR and AP, and client quality assurance processes. ➝ Implemented CRM (Monday.com) and Practice Management system. ➝ Perform payroll tracking and processing for contractors.➝ Created sales call scripts and processes, and train new salespeople to connect and uncover client needs effectively. ➝ Facilitate new customer onboarding and conduct accounting diagnostics, proposals, and engagement letters. ➝ Maintain client retention through tracking and processing client gift processes and roll-outs monthly and annually.➝ Track the effectiveness of the sales and marketing teams, guaranteeing timely and efficient lead generation, scheduling weekly L10 prep meetings, and successfully addressing issues as they arise by being solution-oriented.➝ Communicate and collaborate with partners to manage essential mutually beneficial partner engagement.➝ Motivate employees through engaging events and awards and distribute employee satisfaction surveys to manage employee morale.➝ Reconcile data and records from various applications and excel spreadsheets to efficiently manage the tax extension filing process for all applicable clients and participate in client EOS traction consulting sessions bi-weekly and monthly.

As an Executive Assistant & Partner Integrations Specialist, I developed novel sales and marketing tactics that increased firm revenue by 6% in the first six months of employment. I utilized an API connection that created a mechanism to integrate all CRM and operations platforms. I also resented TiECon-Atlanta awards for two consecutive years and oversaw the entire sales funnel and forecasting.My other duties and accomplishments include: ➝ Coordinated and managed the CEO's monthly reports, schedules, and travel arrangements.➝ Spearheaded various HR activities, including developing and implementing diverse and inclusive recruitment strategies, hiring and managing employees and outsourced contractors, and oversaw briefings, queries, and reporting for AR and KPIs.➝ Maintained customer retention and all operational processes, including new client onboarding and research into partnership networks.➝ Managed all digital marketing for the company, including the website, social media accounts, and SEM (Search Engine Marketing). ➝ Assisted with project and event management for marketing events, including project timeline tracking.

Serving in this role, I spearheaded payroll operations, managing a team of 20+ employees employing empowerment and motivation. I analyzed, documented, and reported data discrepancies and devised a plan to respond to payroll delays or unplanned events. Moreover, I designed and implemented a streamlined payroll system and compiled debit and credit memos.My other duties and accomplishments include: ➝ Ensured payroll reports and records were balanced, kept up to date, and maintained AR aging at net 30 days. ➝ Discussed impending payroll systems with the event management department, processed contract invoices for clients, and remained solution-oriented when dealing with problematic invoices by conducting investigations.➝ Processed payroll for three states for over 500 hundred employees weekly➝ Created and submitted over 50 customer invoices weekly➝ Tracked outstanding payment concerns and produced weekly aging reports on schedule.➝ Entered changes in exemptions, deductions, and job and department transfers into payroll records to keep them updated.

I maintained and updated payroll records and gathered and evaluated data to resolve payroll inconsistencies during my tenure. I headed the employment verification process, including workman's comp, wage statements, medical grounds for unemployment claims, credit agencies, and rental properties, handled 20 important accounts, and kept AR aging to a minimum of 30 days. Additionally, I was accountable for completing all employment verification procedures for the vendor.My other duties and accomplishments include: ➝ Facilitated new associate onboarding and one-on-one training for new and existing employees.➝ Guaranteed positive quality control by visiting clients' sites monthly and entering all data into the company's main database.